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all | faq | product description | shipping or payment | customer service issues
a question
I would like to know if it is possible to order this dress with custom measurements, since the check button does not appear on the page ... as for all the mermaid silhouettes. In my case size 2 is too big. Regards.
By Ioana Feb 02, 2012
shipping time?
I really love this dress. I havnt ordered it yet but i plan to order it soon. I was wondering if i order it by Feb 13th will it be in by the first week of March? My wedding is May 12, 2012 and i was wanting to make sure i have enough time see how the dress fits me before my wedding,
By Vonita Feb 01, 2012
Dear Vonita,
Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 24-28 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by May 12 as you requested.
I would like to order this dress in champagne and would like to know what color will the train be?
Can you make a dress with the same design as the bottom, but different at the knee upwards?
I like the Farage 5071 dress, as it has a similar design to this dress at the knees, but has more detail at the top.
Is it possible to make this, but also in a shade of gold colour, in a sweetheart neckline?
Thank you.
By Reece Jan 07, 2012
Dear Reece,
No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
can you get this dress in customized sizing?
i am very thin and have alot of trouble finding a dress that fits me excatly how i want it too
By shanae Dec 06, 2011
Zip up?
Hello, I wondering the zip up nack can be converted into a lace up??? & if u guys have anymore pics?
By Jbarrios Dec 02, 2011
Dear Jbarrios,
No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
For example, for wedding dress with lace back, please refer to the link:
http://www.lightinthebox.com/narrow/lace-up_v1617t0/wedding-dresses_c1181
The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages, but you could also try posting a request for pictures on the product page. Some of our customers share photos of themselves wearing their LightInTheBox.com dress in the reviews section of the dress’s page.
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