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  • Need to return item

    The dress is beautiful, but I need a bigger size. How can I return item?

    By Carmen Sanchez Apr 19, 2016

    Reply(1)

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    If there is a quality problem we can arrange a refund or replacement for you.
    Please refer to our return policy: http://www.lightinthebox.com/index.php?main_page=return_policy

    By ana_remote Apr 19, 2016 Was this answer helpful? (0) (0)

  • Could I get a special size dress for December 2cnd?

    Curious if I could get a special size dress by December 2cnd?

    By Lynn Nov 18, 2014

    Reply(1)

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    Sorry, this dress is made to order and requires a tailoring time of 10-14 business days. After that, shipping will take another few days. We are afraid we can't make it arrive on time for you. Hope we can serve you better in the future. Have a nice day!

    By Bo Nov 18, 2014 Was this answer helpful? (0) (0)

  • address

    could you please send me your address and phone number to my email address, then i will order the dress. its just to make sure that i know who will be incharge and who to talk to if i didnt recieve the dress.

    By fatema Mar 01, 2012

    Reply(1)

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    Dear fatema,
    LightInTheBox is a China-Based Global Online Retailer, based in China's capital city of Beijing. Goods are shipped worldwide by air freight and couriers such as DHL and UPS. Please refer to the link here:
    http://www.lightinthebox.com/knowledge-base/c13/a71.html
    LightInTheBox.com is the world's leading wedding and formal dress supplier, with a great reputation for providing perfect dresses for any occasion. We have made tons of dresses for women and girls worldwide. For more info, please check this link:
    http://www.lightinthebox.com/html/Reasons_Why_People_Love_LightInTheBox_Dresses.html

    By Smile Mar 02, 2012 Was this answer helpful? (0) (0)

  • MEASUREMENTS

    FOR THE BUST MEASUREMENTS, DO YOU MEASURED UNDER THE BUST OR THE ENTIRE BUST

    By SWEET Oct 14, 2011

    Reply(1)

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    Dear SWEET,
    When take the bust measurement, please take the tape around your back and bring it across the fullest part of your bust. Your arms should be relaxed, down at your sides. You must wear a bra when taking this measurement. For more details about measuremen, please refer to our measuring guide in the following link:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3

    By Smile Oct 17, 2011 Was this answer helpful? (0) (0)

  • Kann man die Kleider ohne Massgeschneidert bestellen?? Wieviel Stück darf man bestellen?

    Ich habe vor ganz viele Unterschiedliche Kleider von Ihnen zu bestellen. Jedoch brauche ich einige Informationen??
    Was für eine Anzahl muss man bestellen? Wie lange dauert die Bestellung?? Wie hoch ist dann der Versand?

    Besteht die Möglichleit, ab einer bestimmten Menge, dass die Preise günstiger werden.

    über eine nette Nachricht danke ich Ihnen und würde mich sehr freuen.

    Nette Grüsse

    By Ilona Garib Mar 04, 2012

    Reply(1)

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    Liebe(r) Ilona Garib,
    1. Klar können Sie das Kleid ohne Maßanfertigung bestellen. Wählen Sie einfach eine Größe aus.
    2. Sie sollten mind. 1 Stück bestellen.
    3. Die Versandkosten und Lieferzeit hängen sich von vielen Faktoren ab, inklusive Gewicht des Pakets, Streckelänge bis zum Zielland und Ihrer ausgewählten Lieferart. Lesen Sie bitte:
    http://www.lightinthebox.com/de/index.php?main_page=knowledgebase&chapter=1060&id=1497
    4. Es gibt Möglichkeit für Mengenrabatt. Kontaktieren Sie bitte yaolan@lightinthebox.com für weitere Details über Mengenbestellung.
    Vielen Dank!
    MfG

    By Emma Mar 06, 2012 Was this answer helpful? (0) (0)

  • вырез на груди

    Можно ли уменьшить вырез на груди, чтобы грудь была еще более закрыта хотя бы сантиметров на 8, мой муж будет против если я куплю оригинал с открытой грудью, а я бы заказала такое платье если вы уменьшите вырез и грудь будет закрыта ? я примерно изменила на фото как я хочу

    #

    By Zylfira Dec 14, 2011

    Reply(1)

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    Добрый день! Приносим прощения, но, к сожалению, мы не можем изменить фасон платья!
    Надеемся Вы сможете подобрать подходящую можель из нашей коллекции!
    Удачных Вам покупок!

    By Анна Dec 14, 2011 Was this answer helpful? (0) (0)

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