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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • How long will it take?

    Hi, how long will it take to deliver to england, UK? I don't know if you are based in the UK or not, but my wedding is in may and I would like to know when is the lastest I can order.

    By Laeila Aug 15, 2016

    Reply(1)

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    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing time will be displayed right above the "add to cart" button. Then it could be shipped out.
    Shipping time depends on the paid shipping method:
    Expedited Shipping: 3-5 business days
    Standard Shipping: 6-8 business days
    Super Saver Shipping: 10-20 business days
    Thanks for your shopping with us.

    By Vivien Jan 10, 2016 Was this answer helpful? (0) (0)

  • if I order this dress in bright red. are similar to

    if I order this dress in bright red. are similar to: Trumpet/ Mermaid Sweetheart Floor-length Satin Bridesmaid Dress #00171826

    By kasia Aug 15, 2016

    Reply(1)

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    Please be kindly noted that item 171826 shown color is ruby. If you choose ruby for this item, it will be in the same color because the material of both dresses is satin.
    Thank you for shopping with us:

    By Smile Feb 06, 2013 Was this answer helpful? (0) (0)

  • Flower

    Is the flower sewn to the dress or is it attached where it can be removed? You can't tell by looking at the photos. Thank you.

    By Maddie Deniston Aug 15, 2016

    Reply(1)

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    Thanks for your inquiry. The flower is sewn to the dress. We do not recommend removing the belt/bow/flower,since it is stitched to the dress, but maybe you can take it to the professional tailor's to see if it can be easily removed without damaging the fabric. Thanks for coming to our website and hope you can enjoy your shopping here. :

    By Candy Jan 21, 2013 Was this answer helpful? (0) (0)

  • Hi, my name is Christine. I am buying 4 dresses.

    Can you make this style in chiffon? What is the price for 4 dresses? Please let me know. Thank you for your help! :

    By Christine Petti Aug 15, 2016

    Reply(1)

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    Thank you for inquiry. Every designer has his unique design with the fixed material he choose, if change, it could not assume the same style as you see in the picture, so You’d better not change the original material, because it could not be the same perfect effect as you imagine. And after long term consideration, we could not change material now.
    Your kindly understand will be highly appreciated. All of our products are of whole sale prices and there is a discount on shipping cost. Hope you enjoy shopping here!

    By Janey Dec 05, 2012 Was this answer helpful? (0) (0)

  • What is the name of the color in the picture?

    What is the name of the color of the dress in the picture?

    By Kathy Aug 15, 2016

    Reply(1)

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    Thank you for inquiry. The color of the dress in the picture is jade. Hope you enjoy shopping with us!

    By Smile Aug 24, 2012 Was this answer helpful? (0) (0)

  • Can i ask to make the sleeve a big longer

    my arms are not the best so I dont want to reveal it. If I choose a dress which does not have a wrap can I request to make a wrap for the dress with my order. I will pay for the extra cost.
    Please advise

    Thanks

    Chitra

    By chitra Aug 15, 2016

    Reply(1)

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    Dear chitra,
    Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    By Smile May 29, 2012 Was this answer helpful? (0) (0)

  • If I order a premade dress today, how long will it take to get to Canada?

    Just regular shipping, please!

    By BMW Aug 15, 2016

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  • i am 5ft 1 inch how do i order petite size 10

    this is for a wedding there is no area that let you order petite size as i am 5'1

    By dee Aug 15, 2016

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  • I,d like to know can I order a wrap to go with any dress, even if it does not come with one?

    Some dresses Im looking at are strapless and the place we will be attending the event is very cold inside, I,d like to have a wrap / shawl just in case I need it. Thank you very much. Mrs. Thomasena

    By Mrs. Thomasena Aug 15, 2016

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  • Hi! I love this dress but i was wondering if its possible to add sleeves to the dress?

    Hi! I love this dress but i was wondering if its possible to add sleeves to the dress? or is it possible for me to get some extra fabric so i can add sleeves on my own. please get back to me asap
    thanx

    By morahr Aug 15, 2016

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