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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • If I order the gold, what color will the straps be? Im hoping they're not silver.

    If its possible, can I see a pic of the gold dress?

    By davina Aug 15, 2016

    Reply(1)

    Please input your reply.

    1. The strap will be in silver color no matter what color you select.
    That is the gold dress still has silver straps.
    2. Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information for you.
    Thank you for shopping with us.

    By Vivien Mar 24, 2016 Was this answer helpful? (0) (0)

  • I would like to order this dress.I needed by 9-5-13.Is it possible...I'm willing to pay all the extr

    I would like to order this dress.I needed by 9-5-13.Is it possible...I'm willing to pay all the extra fees to rush order it.

    By Jess Aug 15, 2016

    Reply(1)

    Please input your reply.

    Tailoring time alone will take 7-9 business days as it is made from scratch. We are afraid we can't rush it to be delivered so soon. : Hope we can serve you better in the future. Have a nice day!

    By Dale Aug 28, 2013 Was this answer helpful? (0) (0)

  • i want to place an order now for expedited shipping when will it arrive?

    i want to place an order now for expedited shipping when will it arrive? i need it before may 28 2013 will it be here by then?

    By ellen Aug 15, 2016

    Reply(1)

    Please input your reply.

    We need 7-9 business days to tailor this dress. As for shipping time, if you pay for expedited, it will take 3-5 business days on the way. We are afraid we can't make it to arrive on time for you. : Hope we can serve you better in the future. Have a nice day!

    By Dale May 22, 2013 Was this answer helpful? (0) (0)

  • I am strongly thinking about getting this dress in gold but I'm not sure how it'll look

    Will the gold be a bright yellow gold or a duller brownish one? Do you have a swatch of the dress in gold? I've seen the color chart that your site has provided but am still unsure. Please let me know asap

    By Kay Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry, the pictures shown on our website are all we have now. And we don't have the swatches for this fabric now. We will improve our service in the future to provide more information for you. Thank you for shopping with us:

    By Dale Mar 27, 2013 Was this answer helpful? (0) (0)

  • Will I get a full refund if I want to return the dress if it doesn't fit me?

    If I return the dress will I get a full refund? Is black still available?

    By Quan Tu Aug 15, 2016

    Reply(1)

    Please input your reply.

    If there is any quality issues concerning this dress, you can make a return. Please find more details on the following link:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=4

    Black color is available now. But we can't assure you it will still available in months since it is a popular dress. Hope you enjoy shopping here with us:

    By Dale Mar 10, 2013 Was this answer helpful? (0) (0)

  • hi please can you tell me if this dress could also be made without a split up the side? thankyou

    i really like this dress but i would like it alot more if it did not have the split up the side, do you make this without the split? or could you?

    thankyou

    By hayley Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please be kindly noted that it cannot be made without a split up the side.
    Thank you for shopping with us:

    By Smile Feb 06, 2013 Was this answer helpful? (0) (0)

  • really like this dress i see it is available in lilac could this also be available in purple?

    I was wondering if this dress could come in a deep purple instead of lilac.

    By B Voss Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your question.
    We are sorry that item is not available in deep purple.
    Please kindly choose the colors we can offer right now.
    Hope you enjoy shopping here.

    By Smiley Jan 16, 2013 Was this answer helpful? (0) (0)

  • hi i really like this dress but no more black color if i get the lilak i whant to see how it look li

    i really like this dress but no more black color if i get the lilak color i want to see how it look like could you send me picture of it?

    By nasy Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for inquiry. Good news! The black color is available now. We are sorry for the limited pictures. Hope you enjoy shopping here!

    By Janey Dec 19, 2012 Was this answer helpful? (0) (0)

  • Color

    Still dindt answer my question.
    this dress showing is on black with the back in silver.
    I want to know if the gold have the back silver or other color?

    By Carla Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for asking, the color of the strape would not change with the dress 's color, it would be always silver color. If you choose gold color, the back is still silver color.

    By Smile Nov 12, 2012 Was this answer helpful? (0) (0)

  • Color

    Seems that is no more black available.
    If I buy on gold what is the color of the straped? Can you send me a photo of the gold one.
    Thanks

    By Carla Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    We are afraid there is no black color available for this dress
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
    but check this link for the color chart we have plz.
    Hope you enjoy your shopping with Lightinthebox
    Best Regards

    By Smile Nov 10, 2012 Was this answer helpful? (0) (0)

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