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Customer Q&A

  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Dress length

    my height is 161 cm....will this dress too short for me for office wear?

    By Vina Mar 01, 2013

    The shoulder to hem length of this dress is as follow. It should be ok on you:)
    Size M:85cm
    Size L:86cm
    Size XL: 87cm

    By dongxiaoyan Mar 04, 2013 Was this answer helpful? (0) (0)

  • Hello again, Will this dress be available in a size M before the end of October?

    I'd really like to wear this dress to my mother's vintage themed wedding at the beginning of November and the large you suggested I purchase was too big.

    By Emma Sep 13, 2012

    It will not come back in stock in the near future. Sorry for any inconvenience caused. Please look over the additional items we currently have on offer.
    Also, you can click the "In-Stock Notice" button on the upper right side of the page so that you would be informed as long as the item comes back in stock.

    By Smile Sep 13, 2012 Was this answer helpful? (0) (1)

  • Exchange?

    If the large is too big can I send it back and exchange it for a medium?

    By Emma Aug 29, 2012

    If there is any quality problem,or anything wrong with size & color, you can return it for a refund or exchange for new ones.
    Hope you enjoy your shopping here:)

    By lynn Aug 29, 2012 Was this answer helpful? (1) (0)

  • Are the gloves pictured also available for sale?

    If so, what is their product number and how much are they?

    By Emma Aug 27, 2012

    Thanks for inquiry, the gloves is not available, but you may can find a similar one here - http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=gloves

    By Smile Aug 27, 2012 Was this answer helpful? (1) (0)

  • What size should I order?

    My measurements are:
    Bust: 83cm
    Waist: 72cm
    Hips: 95cm

    I usually wear a UK size 8 dress so should I order a LITB size M or size L?

    Thank you

    By Emma Aug 27, 2012

    Thanks for asking, you can choose size L

    By Smile Aug 27, 2012 Was this answer helpful? (1) (0)

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