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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • The size I want is not available to order, can i place an order with my size?

    TS Pearl Embellished Lace Dress (More Colors) I'd like an XXL size for this black color.

    By Rosse Oct 30, 2012

    Thank you for your inquiry. This item only comes in size S and M currently. The other sizes are out of stock and will not be in stock in the near future. Sorry for any inconvenience caused. Please look over the additional items we currently have on offer. Hope you enjoy your shopping here.

    By Smile Oct 30, 2012 Was this answer helpful? (2) (0)

  • Stock

    Do you have size that fit people who wear US size 8? Thank so much

    By Louise Oct 30, 2012

    Thanks for asking, we don't have a UK,US or Euro size, you may need to check the size chart on the product webpage, under the product description part, there you can see a size chart, that chart is for customer to choose the right size and here you can also know how to meassure your size in a right way

    then about how measure, plz check this link: http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3

    By Smile Oct 30, 2012 Was this answer helpful? (0) (0)

  • when will have a M in stock

    I am a size 10 and the reviews say to order one size up - therefore I think i will need a medium - when will you have a medium in stock?

    Thanks

    By Sharon K Oct 23, 2012

    Thanks for your question.
    The M sizes is not available in this item. We are sorry for any inconvenience caused. Please look over the additional items we currently have on offer.
    Hope you enjoy shopping here.

    By Smile Oct 23, 2012 Was this answer helpful? (0) (0)

  • Is this a returnable item. my daugthers measurement is so odd, really like this dress a lot for her

    TS Pearl Embellished Lace Dress

    By elvie Sep 18, 2012

    Thanks for your inquiry.We do have a very detailed measurement method for you to get your measurement in the product page. And we have more in our knowledge base, which goes as follow:http://www.lightinthebox.com/knowledge-base/c1193/a2977.html. Also we do have a very reasonable return policy, which goes as follow:http://www.lightinthebox.com/knowledge-base/c1228/a3012.html. Hope you enjoy your shopping with us .

    By Smile Sep 18, 2012 Was this answer helpful? (0) (0)

  • When will you have SIZE SMALL IN BLACK back in stock??

    Really interesting in buying this dress but my size is out of stock.

    By Teresa Sep 08, 2012

    Thank you for your inquiry
    for restock it depends on the market and also the supplier, we are not sure of the certain date
    but you can keep checking this, normally it should be back within 1 month
    and we have many other beautiful dresses
    for more support you can come to live chat to chat with our online operators
    hope enjoy your shopping with lightinthebox
    Best Regards

    By Smile Sep 13, 2012 Was this answer helpful? (0) (0)

  • Curious to know if you offer wholesale options on these vintage inspired dresses?

    Opening up a boutique and would love to carry a few selective garments! Curious to know if you offer wholesale options on these vintage inspired dresses?

    By Ms. Mygatt Aug 21, 2012

    Yes, we offer wholesale service.
    If you have further questions, you can come to our live chat.
    Here is the link:
    https://server.iad.liveperson.net/hc/2383438/?cmd=file&file=visitorWantsToChat&site=2383438&imageUrl=http://server.iad.liveperson.net/hcp/Gallery/ChatButton-Gallery/English/General/1a&referrer=http%3A//www.lightinthebox.com/Chiffon-Sheath--Column-V-neck-Floor-length-Evening-Dress-inspired-by-Katharine-Mcphee_p176114.html 

    By Smile Aug 21, 2012 Was this answer helpful? (0) (0)

  • im loving this dress in black when is it comin back in stock?

    i just want it in black and in size medium or 12,when will be in stock?

    By malebogo lynch Jul 19, 2012

    Dear malebogo lynch,
    This item is out of stock in black and dress in black will not come back in stock in the near future. Sorry for any inconvenience caused. Please look over the additional items we currently have on offer.

    By Smile Jul 24, 2012 Was this answer helpful? (0) (0)

  • does it come in XXL size?

    I love this dress and would like it in an XXL Do you make it in this size?

    By vera Ubaldi Jun 20, 2012

    Dear Customer,
    We are sorry that this dress does not have size XXL or larger size available.

    By Smile Jun 22, 2012 Was this answer helpful? (0) (0)

  • Measurement

    Hi Could you provide the measurement for this dress in size S and M respectively? what color is the collar for this dress in white ? is it pure white or its ivory in color ?

    By Angel Jun 18, 2012

    Dear Angel,
    For size, we recommend you take a brief measurement and choose a suitable size according to the size chart on the product page. Please select the size that best matches your largest measurement (bust, waist or hip).
    If you're between sizes, it's usually best to order the larger size so you have room to move, or so alterations can easily be made.
    For color, The collar color of the black dress is ivory with pearls.

    By Smile Jun 20, 2012 Was this answer helpful? (0) (0)

  • Please can you tell me the lenght of the dress from under arm. I am a size L. Thankyou

    length of dress of size large.

    By Paula May 14, 2012

    Dear Paula,
    This dress is 87.5 cm long in size L. Thanks for visiting our website:)

    By Smile May 17, 2012 Was this answer helpful? (1) (0)

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