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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Do you ship to Mauritius

    And we use 240V electricity in Mauritius.

    By Samanta Feb 28, 2014

    We do deliver to Mauritius.
    http://www.lightinthebox.com/knowledge-base/c1229/a3020.html
    Thank you for shopping with us.

    By Dale Mar 02, 2014 Was this answer helpful? (0) (0)

  • VAT on Delivery

    Some buyers have commented that they were charged a VAT up on delivery as the item ships via Hongknog. Is this true? If there is indeed a VAT, how much will that be?

    By Charles Feb 26, 2014

    We only charge item price and shipping fee for your order. The tariff charge depends on the import policy of your country. We are located in China. Please consult with your local Customs about such policy. Thank you for shopping with us.

    By Dale Feb 26, 2014 Was this answer helpful? (0) (0)

  • how long can i recording without separate HARD DISK ??

    and i need pal or ntsc in ireland??

    By iwona Dec 02, 2013

    You have to prepare a hard disk to save the recording. It doesn't have memory inside. Thanks for your inquiry.

    By Dale Dec 02, 2013 Was this answer helpful? (0) (0)

  • I want to know if the ultra low H.264 cctv DVR kit comes with rechargable battery.

    I need to know if there is alternative power supply i.e a rechargeable power supply. How long will this battery carry the cctv system?

    Also, I want to know the total cost of shipping and the acceptable payment method from Nigeria.


    How many days will it take for the kit to get to me in Nigeria if all purchase process is done?

    By Efeurhobo E. Oct 24, 2013

    1. It doesn't work with rechargeable battery.
    2. For Nigeria, wire transfer payment method is acceptable.
    3. We need 24 hours to process the order once your payment is confirmed. As for shipping time, if you pay for expedited, it will take 3-5 business days and if you pay for standard, it will take 6-8 business days. Hope you enjoy shopping here with us:)

    By Dale Oct 24, 2013 Was this answer helpful? (0) (0)

  • Can you use a portable hard drive or even a direct connection to a pc?

    Can you use a portable hard drive or even a direct connection to a pc?

    By Paul Sep 28, 2013

    You can use an external SATA HDD to save the recording or save the recording on internet.
    Thank you for shopping with us:)

    By Dale Sep 29, 2013 Was this answer helpful? (0) (0)

  • Does this DVR support external SATA Hard Disks to record vedios with USB connection?

    Does this DVR support external SATA Hard Disks to record vedios with USB connection?

    By Nandak Aug 24, 2013

    It has USB connection slot. It supports SATA HDD for saving the recording. But the hard drive is not included in this price. Thank you for shopping with us:)

    By Dale Aug 25, 2013 Was this answer helpful? (0) (0)

  • i would like to know what hard disc drive do i need for this dvr.

    If you could provide a list of drives that will work in this unit i would greatly appreciate it. Since you do not sell it i don't want to purchase the wrong one.

    Thank you
    Tony

    By Tony Vicente Aug 15, 2013

    This kit is only compatible with 3.5" SATA HDD. Thank you for shopping with us:)

    By Dale Aug 15, 2013 Was this answer helpful? (0) (0)

  • does this product has any record capacity without the hard disk??????

    i'm really interested in this product but need an answer to this question first......

    By dell.72 Aug 14, 2013

    No, it doesn't have capacity without the hard disk. Thank you for shopping with us:)

    By Dale Aug 14, 2013 Was this answer helpful? (0) (0)

  • - Can this DVR email/ftp photo on motion detect?

    - Can this DVR email/ftp photo on motion detect?
    - If not is there any other DVR product that can send a email/ftp photo on motion detect and also record to the hard disk?

    - Will the DVR supply the power required by the camera in the provided cables?
    - Does the hard drive go inside the box - internal drive (not external)?

    By kc Aug 08, 2013

    1. This kit does support sending email alarms when motion is detected.
    2. The power supply cables will be included for both DVR and the cameras. They are powered individually.
    3. The HDD is connected with DVR via the SATA port. It will be in the DVR.
    Thank you for shopping with us:)

    By Dale Aug 08, 2013 Was this answer helpful? (0) (0)

  • this product with ip address or no

    I need purchase this but I don't know IP address

    By Intizar Hussain Aug 04, 2013

    This kit doesn't come with an IP address. You need to insert your own IP address when setting it up. User manual with details will be included for you. Thank you for shopping with us:)

    By Dale Aug 04, 2013 Was this answer helpful? (0) (0)

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