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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • iN ONE PART OF THE DESCRIPTION IT SAYS THERE IS NO HDD AND IN ANOTHER PART IT STATES THERE IS A DVR.

    AREN'T THEY BOTH BAISICALLY THE SAME THING? OR AM I MISSING SOMETHING? I WOULD LIKE TO PURCHASE 2 OF THE SYSTEMS. EVER THE SYSTEM WOULD NOT ALLOW ME TO, YET IT DID NOT INDICATE THERE WAS ONLY 1 SYSTEM LEFT. IF I DID PURCHASE 2 OF THE SYSTEMS IS THERE A WAY I COULD MAKE THEM INTO 1 FOR THE POLICE AND FIRE DEPTS?

    By christine king Aug 15, 2016

    Reply(1)

    Please input your reply.

    This KingNEO surveillance kit includes 8 cameras and 1 DVR, but doesn't have a HDD (HDD is the hard drive you put inside the DVR so that it can restore data) so you need to purchase a separate HDD to put inside the DVR.
    Please feel free to ask if you have further questions.

    By Lucia Jul 31, 2016 Was this answer helpful? (0) (0)

  • Will this systems software work with windows 8 or 8.1

    Will this systems software work with windows 8 or 8.1

    By Ron Aug 15, 2016

    Reply(1)

    Please input your reply.

    It works with Windows 8.1.
    Hope you enjoy shopping here with us:

    By Haley Jan 13, 2015 Was this answer helpful? (0) (0)

  • please does it support windows7 64 bit?

    Please does it support windows7 64 bit?

    By mike Aug 15, 2016

    Reply(1)

    Please input your reply.

    Yes, it supports windows 7 64 bit system.
    Thank you for shopping with us.

    By Bo Oct 26, 2014 Was this answer helpful? (0) (0)

  • what size hard drive does it need 2.5" or 3.5"?

    I am going to order a hard rive and just want to know what sixe fits the machine

    By Andrea Aug 15, 2016

    Reply(1)

    Please input your reply.

    The size of the hard drive is 3.5". Please feel free to ask if you have further questions.

    By Cherish Sep 10, 2014 Was this answer helpful? (0) (0)

  • Hi there, is there somewhere I can see the quality of the video this kit captures? thanks, Paul

    Want to know that the quality isn't really bad, is there somewhere I can see footage from the kit?
    Also-is there a hard disk included in this price?

    Many thanks,
    Paul

    By Quality of film Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry, but we don't have the videos. We will improve our service in the future to provide more information for you.
    This item doesn't come with a hard disk.
    Thank you for shopping with us.

    By Bo Aug 26, 2014 Was this answer helpful? (0) (0)

  • how long does it record for. how many months..

    how long does it record for...

    By minaz Aug 15, 2016

    Reply(1)

    Please input your reply.

    It supports SATA HDD between 250GB and 2TB. The capacity consumption is around 500MB/h.
    Hope you enjoy shopping here with us.

    By Dale Apr 06, 2014 Was this answer helpful? (0) (0)

  • I was wondering, if I need more cable, what cable do I need ??

    I was wondering, if I need more cable, what cable do I need ??

    By Chris Aug 15, 2016

    Reply(1)

    Please input your reply.

    Installation cables will be included for you. You don't have to buy extra cable for it.
    Hope you enjoy shopping here with us.

    By Dale Apr 04, 2014 Was this answer helpful? (0) (0)

  • is this 110 to 220volts? bacuase i need to set it up in the philippines. thank you

    i need to know the power supply 110-220V?

    By moises Aug 15, 2016

    Reply(1)

    Please input your reply.

    You can choose the voltage by "select power adapter" drop down list.
    Hope you enjoy shopping here with us.

    By Dale Mar 16, 2014 Was this answer helpful? (0) (0)

  • I need help in this. I want to know how I can buy additional memory for this device. What I need is

    Ultra Low Price 8CH H.260 CCTV DVR Kit.

    By Albedery Aug 15, 2016

    Reply(1)

    Please input your reply.

    We don't sell SATA HDD now. Thanks for your inquiry.

    By Dale Mar 10, 2014 Was this answer helpful? (0) (0)

  • Mobile capability

    Does the 8CH H.264 CCTV DVR kit have smart phone monitoring capability?

    By George Aug 15, 2016

    Reply(1)

    Please input your reply.

    Yes, it supports smartphone monitoring:
    Mobile Device OS Support: Blackberry, Windows Mobile, Symbian, iOS, Android
    Thank you for shopping with us.

    By Dale Mar 09, 2014 Was this answer helpful? (0) (0)

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