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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • You make the dress tailored?

    .How much is shipping to Brazil?

    By Suelen Apr 26, 2013

    Yes, we made this dress. Shipping cost varies based on weight of the order as well as shipping distance. Here is a link for your reference about how to calculate shipping cost:
    http://www.lightinthebox.com/knowledge-base/c1229/a3018.html
    Thank you for shopping with us:)

    By Dale Apr 28, 2013 Was this answer helpful? (0) (0)

  • does this costume come with a hoop skirt or petticoat?

    I wanted to buy this costume for an event, and i was curious if it came with a hoop skirt or petticoat? and if so, is it removable, or washable?
    thankyou, Quinn

    By Quinn M. Mar 16, 2013

    Please be kindly noted that it doesn't come with a hoop skirt.
    Thank you for shopping with us:)

    By Smile Mar 17, 2013 Was this answer helpful? (0) (0)

  • What would the dress cost in a costume made size in euro then??

    Sry for so many questions but i just want to be sure what the dress in a costume made size would totally cost in euro then, thank you very much for your help >w<

    By Maki Nov 12, 2012

    The item price for the dress in custom size is around 65 Euro without shipping fee. Hope you enjoy your shopping with us.

    By Smile Nov 12, 2012 Was this answer helpful? (0) (0)

  • I have a question, if i order the dress in a costume size, does it cost some extra money??

    I want to order that dress in a costum made size, but i want to be sure if i have to pay more for it or not, i hope you can help me, thank you ^^

    By Maki Nov 01, 2012

    Thank you for your inquiry. If you would like this costume in custom measurements there is an additional charge of $4.4. Hope you enjoy your shopping here.

    By Smile Nov 01, 2012 Was this answer helpful? (0) (0)

  • It states this dress is shipped in 24 hrs. Would it arrive before Oct. 31st in the U.S. ?

    Normally your processing takes 15-20 days. wondering if this added to the 24 hr shipping or if the dress is shipped out immediately.

    Thank you!

    By cosplaysama Oct 18, 2012

    It can be shipped out in 24 hours, but it still takes time for it to reach you.
    If you choose expedited shipping(We use DHL, UPS , FEDEX IP as expedited shipping and EMS as standard shipping), it can reach you in one week.
    Thank you for your inquiry.

    By Smile Oct 18, 2012 Was this answer helpful? (0) (0)

  • hello i have a customer request for this dress

    im wondering if you can add add custom suggestions for the dress for me, as i would like a black bow on the back of the dress. i want to know whether its possible to make this request and how much extra it would cost for me. if you can, i would be able to purchase it.

    for the black bow, i have attached a picture, which was from another costume on another site. thank you :)

    #

    By sally Jul 19, 2012

    Dear sally,
    No, please understand that this dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. Thank you for shopping with us:)

    By Smile Jul 19, 2012 Was this answer helpful? (0) (0)

  • Es que toute la robe et vendu ou une seule partie

    Es que la robe et entier ou il faut commander le haut ou la jupe a part

    By Mathilde May 10, 2015

    Vous aurez un cache-col, un casque, un robe pour le prix indiqué.
    Le produit vous sera livré tel qu'il apparaît sur l'image.
    Nous espérons que vous êtes satisfaits de vos achats.

    By Vivien May 10, 2015 Was this answer helpful? (0) (0)

  • est-ce que la perruque est comprise dans le cosplay ou est-ce que je dois la commander à part?

    Bonjour, je souhaite commander ce cosplay mais j'ignore si je dois commander une perruque à part ou si elle est comprise dans la commande.

    By Gumi-chan Nov 26, 2014

    The wig is not included.
    Please feel free to ask if you have further questions.

    By Dale Nov 26, 2014 Was this answer helpful? (1) (0)

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