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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • *hose

    Hi, I ordered this shower head and my question is does the hose come with it?
    Thanks

    By Mecie Jun 23, 2016

    Reply(1)

    Please input your reply.

    Yes, the hose is included.
    Thank you for your inquiry.

    By ana_remote Jun 23, 2016 Was this answer helpful? (0) (0)

  • There are 2 different responses if the hand shower and the shower can work together. So can it?thank

    So, are they able to work at the same time ? Thanks!

    By Mece Jun 04, 2016

    Reply(2)

    Please input your reply.

    Hi, purchased this item and the plumber could not locate the shower valve. Is it included with purchase? Thanks

    By damecebanks Jun 17, 2016 Was this answer helpful? (0) (0)

    They are unable to work at the same time.

    By Tammy Jun 05, 2016 Was this answer helpful? (0) (0)

  • Is the shower VA approved, and does af battery / control system come with it?

    Hi, I need to know if the shower comes with a battery - if not, whoch one would fit? - and some kind of termostat/control system?
    And also if it is VA approved (Danish standards)?
    Thanks
    Kind regards
    Janni

    By Janni Kristense Apr 03, 2016

    Reply(1)

    Please input your reply.

    It is not VA approved.
    It does not use battery.
    Thank you for shopping with us.

    By LITB CS Apr 04, 2016 Was this answer helpful? (0) (0)

  • good morning, i need to know the tradmark of this product because a must change some pieces.

    This is the name of product.
    "Contemporary Shower Faucet with 8 inch Shower head + Hand Shower #00071456"

    #

    By MOUSSALLI Aug 26, 2015

    Reply(1)

    Please input your reply.

    Sorry that we as customer service do not know its tradmark.
    If you have any questions on your order or need any replacement, please log in to your account on our site and go to My Order; then, click the related Order Number that you need help with to submit a ticket for customer service. They will be glad to provide professional help.

    By Vivien Aug 27, 2015 Was this answer helpful? (0) (0)

  • Is the valve Anti scald- pressure balanced? We need to meet local plumbing code.

    Is the valve Anti scald- pressure balanced? We need to meet local plumbing code. If not can you supply a pressure balanced valve for our use that will fit your trim?

    Thank You!

    By Bob Jul 03, 2015

    Reply(1)

    Please input your reply.

    It is not pressure balanced.
    We don't have pressure balanced valve.
    Thanks for your inquiry.

    By Dale Jul 05, 2015 Was this answer helpful? (0) (0)

  • hand held shower wand

    Does the plastic shower wand that comes with the 8" shower head have led lights.

    By Charlene DeRita Jun 25, 2015

    Reply(1)

    Please input your reply.

    Sorry that it is not equipped with LED lights.
    Please feel free to ask if you have further questions.

    By Vivien Jun 26, 2015 Was this answer helpful? (0) (0)

  • Can the shower head be tilted to sprout outward or only downward?

    Is the head of the shower rotatable?

    By Cay Nov 17, 2014

    Reply(1)

    Please input your reply.

    No, the shower head cannot be tilted.
    Please feel free to ask if you have further questions.

    By Haley Nov 18, 2014 Was this answer helpful? (0) (0)

  • Installation instructions?

    I tried the download link provided to another customer asking for installation instructions but it doesn't work on my computer. Do you have an online link to installation instructions for this product? Thank you.

    By Ti Nov 12, 2014

    Reply(1)

    Please input your reply.

    Please find the installation manual on this link:
    https://www.lightinthebox.com/download/c5969e5b-1731-4e8f-a19d-2cf6c5314590
    Thank you for shopping with us.

    By Bo Nov 12, 2014 Was this answer helpful? (0) (0)

  • Can the hand held shower holder be tilted downwards or is the position fixed?

    Can the hand held shower holder be tilted downwards or is the position fixed?

    By Mark Pace Oct 29, 2014

    Reply(1)

    Please input your reply.

    The position of the hand held shower is fixed.
    Please feel free to ask if you have further questions.

    By Bo Oct 29, 2014 Was this answer helpful? (0) (0)

  • Can this shower head be installed on the ceiling?

    Can this shower head be installed on the ceiling?

    By Mercedes May 16, 2014

    Reply(1)

    Please input your reply.

    I'm afraid not. It should be installed on the side wall.
    Please feel free to ask if you have further questions.

    By Bo May 17, 2014 Was this answer helpful? (0) (0)

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