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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • hand held shower wand

    Does the plastic shower wand that comes with the 8" shower head have led lights.

    By Charlene DeRita Jun 25, 2015

    Sorry that it is not equipped with LED lights.
    Please feel free to ask if you have further questions.

    By Vivien Jun 26, 2015 Was this answer helpful? (0) (0)

  • Can the shower head be tilted to sprout outward or only downward?

    Is the head of the shower rotatable?

    By Cay Nov 17, 2014

    No, the shower head cannot be tilted.
    Please feel free to ask if you have further questions.

    By Haley Nov 18, 2014 Was this answer helpful? (1) (0)

  • Installation instructions?

    I tried the download link provided to another customer asking for installation instructions but it doesn't work on my computer. Do you have an online link to installation instructions for this product? Thank you.

    By Ti Nov 12, 2014

    Please find the installation manual on this link:
    https://www.lightinthebox.com/download/c5969e5b-1731-4e8f-a19d-2cf6c5314590
    Thank you for shopping with us.

    By Bo Nov 12, 2014 Was this answer helpful? (0) (0)

  • Can the hand held shower holder be tilted downwards or is the position fixed?

    Can the hand held shower holder be tilted downwards or is the position fixed?

    By Mark Pace Oct 29, 2014

    The position of the hand held shower is fixed.
    Please feel free to ask if you have further questions.

    By Bo Oct 29, 2014 Was this answer helpful? (0) (1)

  • Can this shower head be installed on the ceiling?

    Can this shower head be installed on the ceiling?

    By Mercedes May 16, 2014

    I'm afraid not. It should be installed on the side wall.
    Please feel free to ask if you have further questions.

    By Bo May 17, 2014 Was this answer helpful? (0) (0)

  • shower head installation

    Is there a 1/2" male/female adaptor that is available for this? I am having issues installing the s

    By tanya Apr 30, 2014

    We don't have such adapter for sale now. Please find one in your local hardware store.
    Thank you for shopping with us.

    By Dale Apr 30, 2014 Was this answer helpful? (0) (0)

  • Is the shower valve pressure balanced?

    A pressure balanced valve is code in California.

    By Brian Sep 13, 2013

    Please be kindly noted that it is not pressure balanced.
    Thank you for shopping with us:)

    By Smile Sep 15, 2013 Was this answer helpful? (0) (0)

  • Is there some type of warranty on this product? If so, for how long?

    Will I've to pay for shipping if I find there is some type of defect w/ the product and I want to return it?

    By Hiwot Aug 29, 2013

    Please check return policy at http://www.lightinthebox.com/knowledge-base/c1228/a3015.html
    Thank you for shopping with us:)

    By Dale Aug 29, 2013 Was this answer helpful? (0) (0)

  • Is the Shower head adjustable or fixed in one position? Thanks

    Is the Shower head adjustable or fixed in one position? Thanks

    By John Aug 05, 2013

    Thanks for your inquiry. The shower head is fixed in one position. Hope you enjoy your shopping here.

    By Amy Aug 05, 2013 Was this answer helpful? (1) (0)

  • Can I use any other valve with this product

    Hello,
    I would like to use valve from another manufacturer such as Moen Posi-Temp valve. Can I use it?

    By Anil Jul 28, 2013

    Sorry that the valve can't be changed for another brand. Thank you for shopping with us:)

    By Dale Jul 28, 2013 Was this answer helpful? (0) (0)

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