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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Can this shower head be installed on the ceiling?

    Can this shower head be installed on the ceiling?

    By Mercedes May 16, 2014

    I'm afraid not. It should be installed on the side wall.
    Please feel free to ask if you have further questions.

    By Bo May 17, 2014 Was this answer helpful? (0) (0)

  • shower head installation

    Is there a 1/2" male/female adaptor that is available for this? I am having issues installing the s

    By tanya Apr 30, 2014

    We don't have such adapter for sale now. Please find one in your local hardware store.
    Thank you for shopping with us.

    By Dale Apr 30, 2014 Was this answer helpful? (0) (0)

  • Is the shower valve pressure balanced?

    A pressure balanced valve is code in California.

    By Brian Sep 13, 2013

    Please be kindly noted that it is not pressure balanced.
    Thank you for shopping with us:)

    By Smile Sep 15, 2013 Was this answer helpful? (0) (0)

  • Is there some type of warranty on this product? If so, for how long?

    Will I've to pay for shipping if I find there is some type of defect w/ the product and I want to return it?

    By Hiwot Aug 29, 2013

    Please check return policy at http://www.lightinthebox.com/knowledge-base/c1228/a3015.html
    Thank you for shopping with us:)

    By Dale Aug 29, 2013 Was this answer helpful? (0) (0)

  • Is the Shower head adjustable or fixed in one position? Thanks

    Is the Shower head adjustable or fixed in one position? Thanks

    By John Aug 05, 2013

    Thanks for your inquiry. The shower head is fixed in one position. Hope you enjoy your shopping here.

    By Amy Aug 05, 2013 Was this answer helpful? (1) (0)

  • Can I use any other valve with this product

    Hello,
    I would like to use valve from another manufacturer such as Moen Posi-Temp valve. Can I use it?

    By Anil Jul 28, 2013

    Sorry that the valve can't be changed for another brand. Thank you for shopping with us:)

    By Dale Jul 28, 2013 Was this answer helpful? (0) (0)

  • Shipping

    Do you offer door - to - door delivery service for product shipped to Ghana. This question is necessary as I am interested in buying four (4) set of your shower faucet.

    By Akosua Jul 22, 2013

    For expedited and standard shipping, the carrier will deliver the package to your door.
    Hope you enjoy shopping here with us:)

    By Dale Jul 22, 2013 Was this answer helpful? (0) (0)

  • What are the shower head and the handheld shower wand made of in this model?

    Is the shower head brass covered in chrome? How about the handheld shower wand? Is it made of brass covered in chrome? And the tube--it looks like it's wound in chromed metal--what is it made of, exactly.

    By Toby Jul 18, 2013

    The shower head and handheld shower head material is ABS with chrome finish. The handle part and long hose shown in the picture are made of stainless steel with chrome finish.
    Thank you for shopping with us:)

    By Dale Jul 18, 2013 Was this answer helpful? (0) (0)

  • Showerr fauset need valved ?

    shipping will came rtut whith 5-byznes days?

    By danna Jul 17, 2013

    The fastest delivery option for faucet is 6-8 business days.
    This item will come with a valve. You don't need to buy extra one.
    Hope you enjoy shopping here with us:)

    By Dale Jul 17, 2013 Was this answer helpful? (0) (0)

  • Is it possible to buy a 3-way diverter?

    Can I order a 3-way diverter separately that will allow the hand shower and shower to run simultaneously?

    By Aimee Jun 10, 2013

    Sorry, it can't work with a 3-way diverter and let the water run on the two showers simultaneously. Thank you for shopping with us:)

    By Dale Jun 10, 2013 Was this answer helpful? (0) (0)

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