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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • make of product

    I need to know the make of product and how I find out about additional products

    by Wade Feb 27, 2017

    Reply(3)

    Please input your reply.

    the product is the same as the show picture

    by hangyu Feb 27, 2017 Was this answer helpful? (0) (0)

    the product is the same as the show picture

    by hangyu Feb 27, 2017 Was this answer helpful? (0) (0)

    the product is the same as the show picture

    by hangyu Feb 27, 2017 Was this answer helpful? (0) (0)

  • What type of fitting are used?

    In the U.S. the NPT is used to assemble the shower kit.
    To save time on ordering the correct fitting, we would like to get info on the type of fitting to be used.
    Since is not 1/2 NPT can it be 1/2 BSPT, BSPP or metric?

    The valve requires 4 males and the hose and shower head requires 1 female each 2 totals.
    Please inform if you carry such fittings or adapter to convert NPT to your type. Thanks

    Contemporary Shower Faucet with 8 inch Shower head + Hand Shower #00071456

    by Carlos Espinosa Oct 20, 2016

    Reply(1)

    Please input your reply.

    Thank you for your message.

    This product is concealed faucet, we only look to the front of the accessories, other accessories we can not provide all the joints are the size of G1 / 2

    by tumengliang Oct 17, 2016 Was this answer helpful? (0) (0)

  • Length of the shower head bar?

    Hi,

    how long is the barstem of the shower head?

    #

    by Antonija Oct 17, 2016

    Reply(1)

    Please input your reply.

    The Total length is 37.6cm
    Please feel free to ask if you have further questions.

    by Lucia Oct 10, 2016 Was this answer helpful? (1) (0)

  • Additional parts?

    Do you carry the attached metric parts?

    #

    by Myriam Aug 15, 2016

    Reply(1)

    Please input your reply.

    It does not .
    Please feel free to ask if you have further questions.

    by Lucia Aug 02, 2016 Was this answer helpful? (0) (0)

  • *hose

    Hi, I ordered this shower head and my question is does the hose come with it?
    Thanks

    by Mecie Aug 15, 2016

    Reply(1)

    Please input your reply.

    Yes, the hose is included.
    Thank you for your inquiry.

    by ana_remote Jun 23, 2016 Was this answer helpful? (0) (0)

  • There are 2 different responses if the hand shower and the shower can work together. So can it?thank

    So, are they able to work at the same time ? Thanks!

    by Mece Aug 18, 2016

    Reply(3)

    Please input your reply.

    Yes, the valve is included.
    Thanks

    by ana_remote Aug 18, 2016 Was this answer helpful? (0) (0)

    Hi, purchased this item and the plumber could not locate the shower valve. Is it included with purchase? Thanks

    by damecebanks Jun 17, 2016 Was this answer helpful? (0) (0)

    They are unable to work at the same time.

    by Tammy Jun 05, 2016 Was this answer helpful? (0) (0)

  • Is the shower VA approved, and does af battery / control system come with it?

    Hi, I need to know if the shower comes with a battery - if not, whoch one would fit? - and some kind of termostat/control system?
    And also if it is VA approved Danish standards?
    Thanks
    Kind regards
    Janni

    by Janni Kristense Aug 15, 2016

    Reply(1)

    Please input your reply.

    It is not VA approved.
    It does not use battery.
    Thank you for shopping with us.

    by LITB CS Apr 04, 2016 Was this answer helpful? (0) (0)

  • good morning, i need to know the tradmark of this product because a must change some pieces.

    This is the name of product.
    "Contemporary Shower Faucet with 8 inch Shower head + Hand Shower #00071456"

    #

    by MOUSSALLI Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry that we as customer service do not know its tradmark.
    If you have any questions on your order or need any replacement, please log in to your account on our site and go to My Order; then, click the related Order Number that you need help with to submit a ticket for customer service. They will be glad to provide professional help.

    by Vivien Aug 27, 2015 Was this answer helpful? (0) (0)

  • Is the valve Anti scald- pressure balanced? We need to meet local plumbing code.

    Is the valve Anti scald- pressure balanced? We need to meet local plumbing code. If not can you supply a pressure balanced valve for our use that will fit your trim?

    Thank You!

    by Bob Aug 15, 2016

    Reply(1)

    Please input your reply.

    It is not pressure balanced.
    We don't have pressure balanced valve.
    Thanks for your inquiry.

    by Dale Jul 05, 2015 Was this answer helpful? (0) (0)

  • hand held shower wand

    Does the plastic shower wand that comes with the 8" shower head have led lights.

    by Charlene DeRita Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry that it is not equipped with LED lights.
    Please feel free to ask if you have further questions.

    by Vivien Jun 26, 2015 Was this answer helpful? (0) (0)

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