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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Am I able to use this camera in Finnish winter?

    hello, i live in Finland and our winter is very cold... could go to -35 °C... does it still work?

    By Tuni Aug 19, 2015

    No, it will not work in Finnish winter.
    Operate Temperature (℃) 0°~50°C
    If you have any questions, please do not hesitate to contact us.
    Hope you can enjoy your shopping here.

    By Alison Aug 20, 2015 Was this answer helpful? (0) (0)

  • Does one have to download an app for andriod smart phone?

    Also have you sorted out the resolution for night vision?

    By abi Aug 11, 2015

    The resolution for night vision is 640*320 and the app for Android device is e-view7.
    Please feel free to ask if you have further questions.

    By Madeline Aug 12, 2015 Was this answer helpful? (0) (0)

  • Camera to view constantly?

    Hi
    We need a camera (or 2) to view as a static "webcam" in a remote outdoor location. This is not particularly for security issues. We would like one that we can view remotely over the internet. Can you please recommend? Thank you

    By CWARD Jul 25, 2015

    Dear customer, this camera (#00397096) is suitable for you.
    Please feel free to ask if you have further questions.

    By Fiona Jul 25, 2015 Was this answer helpful? (0) (0)

  • power cord

    I dont know what power cord to ask for

    By Antonia Jul 20, 2015

    Here is the packing list of this product:
    https://www.lightinthebox.com/download/0f3ad03c-7c68-4b09-8559-de2789829b81
    Hope you enjoy shopping here with us.

    By Madeline Jul 21, 2015 Was this answer helpful? (0) (0)

  • Save on external storage

    How can i save the stream on the external storage like SD-Card/HDD to be allow to see later ?

    By Aurelian Feb 27, 2015

    It doesn't have memory card slot. But you can save the footage on your computer for future review.
    Thank you for shopping with us.

    By Dale Mar 01, 2015 Was this answer helpful? (0) (0)

  • Can you hook two cameras together

    how many cameras can be put together and be able to see the pictures

    By Romero Feb 08, 2015

    You can hook two cameras together.
    There is no limit for the quantity of the IP cameras that are connected together.
    Please feel free to ask if you have further questions.

    By Vivien Feb 08, 2015 Was this answer helpful? (0) (0)

  • motion sensor

    is it always recording or is it only when some1 walks past

    By joshua priday Jan 05, 2015

    It begins to recording when it detects the movement.
    Hope you enjoy shopping here with us:)

    By Haley Jan 05, 2015 Was this answer helpful? (0) (0)

  • How can I know/influence the shipping site? I would like my order to be shipped from within EU.

    I consider ordering 2 pc of Wanscam - Outdoor MiNi Wireless Waterproof IR IP camera (plus some indoor camera) to my address in Slovakia. According to your terms and conditions:
    "If you reside in a country within the European Union, these terms are an agreement between you and LIGHTINTHEBOX (UK) LIMITED. Under this agreement, goods and/or services will be delivered via LIGHTINTHEBOX (UK) LIMITED as an agent of LIGHT IN THE BOX LIMITED or by LIGHT IN THE BOX LIMITED, depending on the type of payment method used for the purchase of the goods and/or services."
    I would expect to have the order shipped from n EU. Am I right?
    Thanks

    By Solferino Aug 03, 2014

    You will receive the order form EU if you reside in a country within the European Union.
    Please feel free to ask if you have further questions.

    By Bo Aug 03, 2014 Was this answer helpful? (0) (0)

  • how i can see the earlley record

    when i am out how can see the bast recording
    and can i see it with tv screen and what i need to do it

    By sulaima May 29, 2014

    The IP camera can upload the videos on the internet, then you can see your earlier record on the Internet.
    Yes , you can connect it with the TV screen, but the TV set doesn't have the function of storing.
    Hope you enjoy shopping here with us.

    By Bo May 30, 2014 Was this answer helpful? (0) (1)

  • How is it powered?

    I am looking for wireless power/battery operated, I dont have a power supply near the area I am putting the camera.

    By tksandus May 25, 2014

    Sorry, but this product must be powered by constantly electronic power. Thank you for shopping with us.

    By Bo May 25, 2014 Was this answer helpful? (0) (0)

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