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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Will it work with mac 10.6.8 operating system?

    Will it work with mac 10.6.8 operating system?

    By bernard Aug 27, 2016


    Please input your reply.

    Dear Customer,

    Thank you for your inquiry.

    In this case, please be noted that this item supported Mobile Systems Android, Windows Mobile, Symbian, iPhone OS

    By tumengliang Aug 27, 2016 Was this answer helpful? (0) (0)

  • IP Camera Free P2P



    Wanscam® Bullet Outdoor IP Camera Free P2P Waterproof Wireless 1/4 Inch Color CMOS Sensor
    i'm in America and can't plug in to power. need adapter to America plug ins.

    By milton mort Aug 15, 2016


    Please input your reply.

    For America you can select the US adapter.
    Thank you for shopping with us.

    By ana_remote May 10, 2016 Was this answer helpful? (0) (0)

  • How does it work?

    Do I need anything else in order to use it? Something like monitor, PVR with HDD etc. How
    does it work with cellular phone? Can I control the camera to turn and tilt, to take pictures &
    even video? Does it save the recorded clip? Where does it save?

    Look forward to receiving you detailed information soon! Thanks!

    By Jackson Ng Aug 15, 2016


    Please input your reply.

    1. This is a camera only. It requires an extra NVR device as well as a monitor. So that you are able to view and save the footage.
    2. It works with cellphones.
    3. It is not a PTZ camera. So it cannot be controlled to turn and tilt.
    Thank you for shopping with us.

    By Vivien Mar 15, 2016 Was this answer helpful? (0) (0)

  • How do I or what do I need to record the images from this camera?

    I'd like to purchase two of these for the front and back of my property but would like to be able to record the images. How would I be able to do this?

    By Cherie Aug 15, 2016


    Please input your reply.

    Dear customer, this item comes with a user manual which tells you how to use it.
    Please feel free to ask if you have further questions.

    By Fiona Sep 06, 2015 Was this answer helpful? (0) (0)

  • Am I able to use this camera in Finnish winter?

    hello, i live in Finland and our winter is very cold... could go to -35 °C... does it still work?

    By Tuni Aug 15, 2016


    Please input your reply.

    No, it will not work in Finnish winter.
    Operate Temperature ℃ 0°~50°C
    If you have any questions, please do not hesitate to contact us.
    Hope you can enjoy your shopping here.

    By Alison Aug 20, 2015 Was this answer helpful? (0) (0)

  • Does one have to download an app for andriod smart phone?

    Also have you sorted out the resolution for night vision?

    By abi Aug 15, 2016


    Please input your reply.

    The resolution for night vision is 640*320 and the app for Android device is e-view7.
    Please feel free to ask if you have further questions.

    By Madeline Aug 12, 2015 Was this answer helpful? (0) (0)

  • Camera to view constantly?

    We need a camera or 2 to view as a static "webcam" in a remote outdoor location. This is not particularly for security issues. We would like one that we can view remotely over the internet. Can you please recommend? Thank you

    By CWARD Aug 15, 2016


    Please input your reply.

    Dear customer, this camera #00397096 is suitable for you.
    Please feel free to ask if you have further questions.

    By Fiona Jul 25, 2015 Was this answer helpful? (0) (0)

  • power cord

    I dont know what power cord to ask for

    By Antonia Aug 15, 2016


    Please input your reply.

    Here is the packing list of this product:
    Hope you enjoy shopping here with us.

    By Madeline Jul 21, 2015 Was this answer helpful? (0) (0)

  • is it record the sound?

    is it record the video and audio

    By walled Aug 15, 2016


    Please input your reply.

    Sorry, we need to contact with our supplier about this issue. We will get back to you as soon as possible. Please kindly understand it. Please feel free to ask if you have further questions.

    By Vivien Apr 07, 2015 Was this answer helpful? (0) (0)

  • Save on external storage

    How can i save the stream on the external storage like SD-Card/HDD to be allow to see later ?

    By Aurelian Aug 15, 2016


    Please input your reply.

    It doesn't have memory card slot. But you can save the footage on your computer for future review.
    Thank you for shopping with us.

    By Dale Mar 01, 2015 Was this answer helpful? (0) (0)


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