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LightInTheBox.com ships worldwide to nearly every country across the globe.

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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • European warehouse

    Hi there in the shipping area says this particular item is fulfilled by your European warehouse, is that meaning to say that product will be coming from european countries?
    Regards

    By Mark May 25, 2014

    Yes, it is.
    Thank you for shopping with us.

    By Bo May 25, 2014 Was this answer helpful? (0) (0)

  • custom duty

    I would to order a Wanscam Wireless Camera priced 49.48 euros what would the custom duty charge be please

    By Jan Falzon Jul 18, 2013

    We only charge item price and shipping fee for your order. Sorry that we can't provide exact information on this issue. It depends on the import policy of your country. We are located in China. Please consult with your local Customs about such policy. Thank you for shopping with us:)

    By Dale Jul 18, 2013 Was this answer helpful? (0) (0)

  • how much for the normal shipping to Canberra Australia

    how much for the normal shipping to Canberra Australia

    By Ravee Dec 29, 2012

    Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen. To get an idea of how much it will cost to ship to your country, add the items you want to your cart and scroll down to “Estimate Shipping Costs” tool. Using this feature is for your reference only and in no way obligates you to purchase.

    By Brenda Dec 30, 2012 Was this answer helpful? (0) (0)

  • Good afternoon. I wanted to buy two of these as a Christmas gift.

    If something were missing or wrong with this item, would the person receiving the gift be able to return/exchange, since Christmas is almost 2 months away?
    Thank you for your response.

    By Ana Oct 31, 2012

    Thank you for your inquiry. We could guarantee the high quality of our products. If there is quality issue, missing or wrong product or damage during the shipment we will be fully responsible for that. You could contact with our customer service and we will try our best to help you. Hope you enjoy your shopping here.

    By Smile Oct 31, 2012 Was this answer helpful? (0) (0)

  • Can you tell me what the duty fee will be delivered to uk

    Can you tell me what the duty fee will be delivered to uk

    By horris Oct 04, 2012

    As with any international shipment, taxes are charged by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
    http://www.lightinthebox.com/knowledge-base/c10/a29.html

    By Smile Oct 04, 2012 Was this answer helpful? (0) (0)

  • Is there a toll to deliver this to the UK ?

    Is there a toll to deliver this to the UK ?

    By Pam Oct 02, 2012

    LightInTheBox is based in China. We are a Chinese company happily serving customers all over the world. Therefore anything you buy from us is going to be imported into your country and, in some cases, may be subject to customs or import duties on delivery. Recipients are responsible for any additional charges for customs clearance.
    Because customs policies vary widely from country to country, if you have concerns that you may be subject to customs duties on your imported goods, please contact your local post office or shipping carrier.

    By Smile Oct 02, 2012 Was this answer helpful? (0) (0)

  • Can you tell me what the duty fee will be delivered to Australia

    Can you tell me what the duty fee will be delivered to Australia

    By Gerard Sep 27, 2012

    You just need to pay us the item price and shipping cost here, please click this link to check more information: http://www.lightinthebox.com/knowledge-base/c1229/a3021.html
    Thanks for shopping with us! :)

    By Smile Sep 27, 2012 Was this answer helpful? (0) (0)

  • can you confirm total cost including product, shipping to uk and any additional charges if any

    hi i am looking at buying this product but i would like to confirm the total price before purchase so i dont get any unexpected additional costs

    By jevans Aug 18, 2012

    Shipping cost varies based on weight of the order as well as shipping distance.
    Please kindly select your desired product and quantity in shopping cart, scroll down that page, you will find the "Estimate Shipping Costs" link.
    Choose shipping country to preview shipping prices there.
    We only charge item fee and shipping price here. For any additional charges, suggest you contact your local custom department. Thank you for shopping with us. :)

    By Smile Aug 19, 2012 Was this answer helpful? (0) (0)

  • Shipping Tax for UK

    Is there an additional shipping tax chargeable on products sent to the UK?

    By RB Aug 12, 2012

    As with any international shipment, taxes are charged (if any) by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge. Please refer to the following link:
    http://www.lightinthebox.com/knowledge-base/c1229/a3021.html

    By Smile Aug 14, 2012 Was this answer helpful? (1) (0)

  • wanscam

    will this work with windows vista 64 bit and also how much would shipping be to nh. thanks art

    By art Mar 31, 2012

    Dear Art,
    Yes, this camera can with windows vista 64 bit.
    The shipping rates to NH depends on the weight of the package, the distance to the shipping address, and the shipping method chosen. To get an idea of how much it will cost to ship to your country, add the items you want to your cart and scroll down to “Estimate Shipping Costs” tool. Using this feature is for your reference only and in no way obligates you to purchase.

    By Smile Mar 31, 2012 Was this answer helpful? (0) (0)

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