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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Use of the app, port forwarding and port allocation

    With previous models, your search tool allowed you to select your own port, then forward that port for security and even run it through a DDNS. Is that still possible with this model? I basically do not want to be forced to use the port it wants to assign like others so eg port 5000 and rtsp 554. I want to select my own.

    Thanks in advance.

    by dean1dj Jan 25, 2017

    Reply(1)

    Please input your reply.

    In your case, please contact customer service for professional help. Here is a link on how to contact customer service:
    http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
    After they get your ticket, they will answer your questions within one business day.
    Thank you for shopping with us.

    by Sandra Jan 25, 2017 Was this answer helpful? (0) (0)

  • does this record

    does this record also?
    Wanscam - Wireless Mini Ip Camera with Pan Title and P2P Free #00461315

    by walter Aug 15, 2016

    Reply(1)

    Please input your reply.

    This camera should be connected to your computer or to a NVR device to save the footage.
    Thanks for your inquiry.

    by Vivien Aug 17, 2015 Was this answer helpful? (0) (0)

  • Saving video/audio

    Can an SD Card be put in it to save video and audio footage? Is footage saved to be watched at a later time and not just while its happening in current time?

    by Brittany Aug 15, 2016

    Reply(1)

    Please input your reply.

    There is memory card slot on this camera.
    You can connect it to your computer or to a NVR to save the footage.
    Thanks for your inquiry.

    by Haley Aug 08, 2015 Was this answer helpful? (0) (0)

  • Battery life

    How long does the battery last until you have to charge it?

    by Katherine Aug 15, 2016

    Reply(1)

    Please input your reply.

    Battery life depends on its quality and the frequency that you use it. We are unable to provide precise information on this issue.
    Thank you for your understanding in this matter.

    by Vivien Aug 03, 2015 Was this answer helpful? (0) (0)

  • Can you record

    Does this item record to an SD card? or it there a recorder available? or does it record to the Cloud?

    by New subscriber_ Aug 15, 2016

    Reply(1)

    Please input your reply.

    There is no memory card slot on this camera.
    You can connect it to your computer or to a NVR to save the footage.
    Thanks for your inquiry.

    by Vivien Jul 27, 2015 Was this answer helpful? (0) (0)

  • Pan/Tilt

    Can the Pan/Tilt function be controlled remotely by smartphones?

    by Pretesh Aug 15, 2016

    Reply(1)

    Please input your reply.

    No, the pan/tilt function cannot be controlled by smartphone.
    Please feel free to ask if you have further questions.

    by Dale Jan 18, 2015 Was this answer helpful? (0) (0)

  • Power adapter

    does the power cable come with angled three pin plugs...I want to use this in New Zealand.

    thanks

    #

    by Pretesh Aug 15, 2016

    Reply(1)

    Please input your reply.

    Suitable adapter will be included for you according to your shipping address area.
    Thank you for shopping with us.

    by Dale Jan 18, 2015 Was this answer helpful? (0) (0)

  • With the software it comes with can you view 2 cameras at once?

    I want to view at least 3 cameras at one time with audio for all three at the same time as well.

    by Trevor Aug 15, 2016

    Reply(1)

    Please input your reply.

    If you want to view more than one camera at the same time, you could buy a NVR.
    Thanks for your inquiry.

    by Dale May 11, 2014 Was this answer helpful? (0) (0)

  • Windows 8?

    Compatibility with windows 8 and 8.1? I'm ordering now so I'm betting on it being a yes.

    by Adam W Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry, it doesn't work with windows 8 system.
    Thanks for your inquiry.

    by Dale Mar 24, 2014 Was this answer helpful? (0) (0)

  • What is the difference between Wireless camera #00209046 and #00461315 ?

    I'm trying to find the difference between wireless cameras #00209046 and #00461315.
    Thank you

    by Edgar Mendivil Aug 15, 2016

    Reply(1)

    Please input your reply.

    First, they are different in shape. #00461315 has both built-in speaker and microphone while #00209046 only has built-in microphone. Please find more details of each product in the specification part under the photos. Hope you enjoy shopping here with us:

    by Dale Jan 02, 2014 Was this answer helpful? (0) (0)

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