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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Can you record

    Does this item record to an SD card? or it there a recorder available? or does it record to the Cloud?

    By New subscriber_ Jul 27, 2015

    There is no memory card slot on this camera.
    You can connect it to your computer or to a NVR to save the footage.
    Thanks for your inquiry.

    By Vivien Jul 27, 2015 Was this answer helpful? (0) (0)

  • Pan/Tilt

    Can the Pan/Tilt function be controlled remotely by smartphones?

    By Pretesh Jan 17, 2015

    No, the pan/tilt function cannot be controlled by smartphone.
    Please feel free to ask if you have further questions.

    By Dale Jan 18, 2015 Was this answer helpful? (0) (0)

  • Power adapter

    does the power cable come with angled three pin plugs...I want to use this in New Zealand.

    thanks

    #

    By Pretesh Jan 17, 2015

    Suitable adapter will be included for you according to your shipping address area.
    Thank you for shopping with us.

    By Dale Jan 18, 2015 Was this answer helpful? (0) (0)

  • With the software it comes with can you view 2 cameras at once?

    I want to view at least 3 cameras at one time with audio for all three at the same time as well.

    By Trevor May 09, 2014

    If you want to view more than one camera at the same time, you could buy a NVR.
    Thanks for your inquiry.

    By Dale May 11, 2014 Was this answer helpful? (1) (0)

  • Windows 8?

    Compatibility with windows 8 and 8.1? I'm ordering now so I'm betting on it being a yes.

    By Adam W Mar 24, 2014

    Sorry, it doesn't work with windows 8 system.
    Thanks for your inquiry.

    By Dale Mar 24, 2014 Was this answer helpful? (0) (0)

  • What is the difference between Wireless camera #00209046 and #00461315 ?

    I'm trying to find the difference between wireless cameras #00209046 and #00461315.
    Thank you

    By Edgar Mendivil Jan 02, 2014

    First, they are different in shape. #00461315 has both built-in speaker and microphone while #00209046 only has built-in microphone. Please find more details of each product in the specification part under the photos. Hope you enjoy shopping here with us:)

    By Dale Jan 02, 2014 Was this answer helpful? (0) (0)

  • Photo shows wifi 11n but tech specs doesn't show 11n. Does this model have 11n?

    Photo shows wifi 11n but tech specs doesn't show 11n. Does this model have 11n?

    By Ck lim Sep 25, 2013

    It supports Wi-Fi/802.11/b/g/n. Sorry for confusion caused.

    By Dale Sep 25, 2013 Was this answer helpful? (0) (0)

  • Wanscam

    What is the difference between the Wanscam - Wireless Mini Ip Camera with Pan Title and P2P Free #00461315. Its 49.00 and the Wanscam - Wired IP Network Camera with Angle Control (Motion Detection, Night Vision, Free DDNS) #00217402 its 42.99. Also how many of these cameras can you link up together to watch on one screen. I would like to get at least 4 connected.

    By Wanscam Jul 23, 2013

    Thank you for inquiry. #00461315 supports more user account setting and online user access than #00217402. You can link up several cameras with one computer. But when viewing the recording, the monitor only display one by one.
    Thank you for shopping with us:)

    By Dale Jul 23, 2013 Was this answer helpful? (0) (0)

  • what is your phone number?678-895-2347

    i would like your phone number.

    By bgc.ccgc@gmail. Jan 05, 2013

    We are sorry that we do not have hotline. But we have live chat service 24 hours on weekdays. You will get presale assistance at: https://server.iad.liveperson.net/hc/2383438/?cmd=file&file=visitorWantsToChat&site=2383438&imageUrl=http://server.iad.liveperson.net/hcp/Gallery/ChatButton-Gallery/English/General/1a&referrer=http%3A//www.lightinthebox.com/
    Hope you enjoy shopping here! :)

    By Brenda Jan 07, 2013 Was this answer helpful? (0) (0)

  • Is this camera good for outdoor?

    I'm looking for a cheap system, which includes 2 IP cameras and other 2 cameras with domo ptz system, mínimum panning and tilt.
    If very cheaper, I could buy a non IP sistema.

    By Eduardo Feb 09, 2015

    It is more suitable for the use indoors.
    And it is not waterproof.
    Please feel free to ask if you have further questions.

    By Vivien Feb 09, 2015 Was this answer helpful? (0) (0)

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