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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is this PoE or a cable?

    I need to know if this camera is powered over the Ethernet cable or seperate cable

    By Clive Mar 16, 2015

    It should be charged by a power cable.
    Hope you enjoy shopping here with us.

    By Madeline Mar 16, 2015 Was this answer helpful? (0) (0)

  • Camera setup

    Hi, how is this camera installed? Do you just set it up by itself or do you need a DVR etc?


    By Nick PD Jun 19, 2014

    You can just set it up by itself.
    Thank you for shopping with us.

    By Bo Jun 19, 2014 Was this answer helpful? (0) (0)

  • I'm interested in this product.

    I have a few questions

    My questions
    Is every camera have a different DVR?
    Is there any guarantee and how many days or years?
    Is it difficult to install? can I installed by myself or do I need an engineer?
    Can I control this camera from my blackberry (Q10)or only from the IPhone?


    By Wael Apr 08, 2014

    This camera doesn't come with a DVR.
    Please check return policy at http://www.lightinthebox.com/knowledge-base/c1228/a3015.html
    It is not difficult to install. If you are unable to install it by the manual, you can get an engineer for help.
    It supports smartphone system of Android, Windows Mobile, Symbian, iPhone OS.
    Hope you enjoy shopping here with us.

    By Dale Apr 08, 2014 Was this answer helpful? (0) (0)

  • ok will this camera move around by controling it from my PC

    also I need it for out side my home in another country in Europe so I would need a EU adapter

    By Anne Q Mar 17, 2014

    This camera doesn't support pan/tilt function so it cannot be controlled to move around.
    Suitable adapter will be sent to you according to your shipping address area.
    Thank you for shopping with us.

    By Dale Mar 17, 2014 Was this answer helpful? (0) (0)

  • motion detection recording

    Regarding this type of camera, it is possible to automatically start recording when an object i.e. person is detected by the onboard sensors?
    Thank you.

    By dorin Mar 10, 2013

    Yes, this item does support motion detection. Hope you enjoy shopping here with us:)

    By Dale Mar 10, 2013 Was this answer helpful? (0) (0)

  • How close can these cameras be placed to each other without any interference?

    Using the WIFI feature can these cameras be placed within a few inches of each other without any interference?

    By Charles Jan 22, 2013

    The camera do not interference each other, because they have different ID address. Thanks for your inquiry!

    By Alex Jan 22, 2013 Was this answer helpful? (0) (0)

  • Does this camera have motion detection?

    Will it be able to e-mail a photo when motion is detected? On the package there seems to be a sign like it, but not in your description..
    many thanks

    By Patrick Jan 05, 2013

    This item has motion detection. But it does not have email alert function. Hope you enjoy shopping here! :)

    By Brenda Jan 07, 2013 Was this answer helpful? (0) (0)

  • Necesito tres camaras conectadas con un grabador y/o con mi computadora y/o con mi teléfono móvil

    Necesito tres camaras conectadas a un grabador o con mi computadora y/o con mi teléfono móvil, para poder visualizar en directo, o lo grabado.Es posible? Tienen grabador de imágenes conectables a Internet?

    By Carlos Aug 27, 2012

    Estimado/a Cliente
    Gracias por su interés en LightInTheBox.
    Sí, todo lo que usted menciona puede realizar, no hay problema.

    By Rebeca Aug 27, 2012 Was this answer helpful? (0) (0)

  • bin zufrieden mit dem Produkt aber bei der Beschreibung stand keine Sprache, hätte andere genommen?

    Ist es möglich einen Umtausch mit andere Webcam die auf Deutsch sind??? ich habe bis jetzt je eine mit vorsicht getestet

    By Sascha Jul 20, 2012

    Liebe(r) Sascha,
    Wir bieten leider keine Webcam mit Deutscher Sprache zur Zeit. Die meisten sind nur auf Englisch. Wir bitten um Ihr Verständnis und wünschen Ihnen viel Spaß beim Shopping!

    By Emma Jul 23, 2012 Was this answer helpful? (0) (0)

  • Habe Problem mit Software brauche auf Deutsch. Kann mir jemand Helfen??

    Habe 2 solche und 3 andere Kameras gekauft, und extra hinzugefügt das ich es auf Deutsch brauche, aber bei allen 5 Kameras ist auf Englisch.. Bitte um Hilfe

    By Sasa Jul 19, 2012

    Liebe(r) Sasa,
    Leider sind die Kameras nur in Englisch verfügbar. Falls Sie irgendwelche Fragen über den Einsatz der Kamera haben, können Sie unseren Kundenservice kontaktieren und sie werden Ihnen freundlich weiterhelfen.

    By Emma Jul 19, 2012 Was this answer helpful? (0) (0)


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