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Customer Q&A

  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Dimmer option

    Does this light support dimming switches? If not could you advise of a similar alternative. Thanks

    By Aaron Jul 08, 2015

    Please note that the bulb included can not dimmed.
    This light doesn't work with dimmable bulb. It doesn't support dimming switches.
    Please feel free to ask if you have further questions.

    By Fiona Jul 09, 2015 Was this answer helpful? (0) (0)

  • Round shape T5 bulb

    Is the T5 bulb screw type or is it bayonet type? Can u confirm if the T5 bulb you are referring for this type of light is not a circular one like the fluorescent type which is the same shape of the ceiling light you are selling...? And can you go under 40watts like say 30watts instead?

    By edgar May 31, 2014

    It is bayonet type.
    Thank you for shopping with us.

    By Bo Jun 01, 2014 Was this answer helpful? (0) (0)

  • T5 bulb

    Pls how many K(kelvins) have that your T5 flourescent bulb ?

    By sandra Apr 23, 2014

    The bulb has around 3000K color temperature.
    Hope you enjoy shopping here with us.

    By Dale Apr 24, 2014 Was this answer helpful? (0) (0)

  • LED bulb?

    can i use LED with this ? i am looking for flush mount with LED

    regards
    Sandra

    By Sandra Dec 03, 2013

    Yes, you can replace the included bulb for LED version. Thank you for shopping with us:)

    By Dale Dec 03, 2013 Was this answer helpful? (0) (0)

  • Would it be possible for an image of the bulb to be posted?

    I am looking for a more detailed description of the T5 Bulb is it a

    round fluorescent tube like the one attached?

    #

    By Rachel Oct 03, 2013

    The T5 bulb of this light is round. Bulb will be included. Hope you enjoy shopping here with us:)

    By Dale Oct 03, 2013 Was this answer helpful? (0) (0)

  • Does the lamp come in walm white?

    does the T5 bulb come in warm white

    By Terry Jones Aug 21, 2013

    The included T5 bulb is not available in warm white color. Thank you for shopping with us:)

    By Dale Aug 21, 2013 Was this answer helpful? (0) (0)

  • can this light be used with a dimmer switch?

    white flush mount in round shape

    By enid gavin Apr 25, 2013

    Please kindly note that the bulbs included for this light is not dimmable. But you can buy a dimmable bulb and switch locally to use with this light. Hope you enjoy shopping here with us:)

    By Dale Apr 25, 2013 Was this answer helpful? (0) (0)

  • Hi does this light come with a bulb fitment ? If so what bulb would fit

    Fffffffffffffffffffffffffffffffffffffffffffffffffffffffff

    By Sean Jan 14, 2013

    Thank you for your inquiry.
    The item will come with the bulb.
    Hope you enjoy shopping here:)

    By Nancy Jan 14, 2013 Was this answer helpful? (0) (0)

  • Bulb type

    Hi, do E27 bulbs fit in this? How many does it get?

    By Ellie Nov 14, 2012

    This item is only for the shape of your light. The bulb type depends on the bulb base in your celling. Hope you enjoy your shopping here. :)

    By Smile Nov 14, 2012 Was this answer helpful? (0) (2)

  • dimension

    Hi, I would like to know the dimension of this device. What kind of lamp is inside?

    By Andrash Jul 18, 2012

    Dear Andrash,
    The diameter is 400mm. Please find bulb that can meet the voltage in your country. Hope you enjpu shopping here!:)

    By Smile Jul 20, 2012 Was this answer helpful? (2) (0)

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