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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Where do we buy the compatible drain

    Is it necessary to buy the drain,if so do you sell it and provide me with the sku number

    By Joy Oct 25, 2013

    Please be kindly noted that we don't have the compatible drain on our site.
    Thank you for shopping with us:)

    By Smile Oct 27, 2013 Was this answer helpful? (0) (0)

  • Does this have an aerator built in?

    Does this have an aerator built in?

    By Jeff Aug 06, 2013

    It doesn't have aerator built-in. Thank you for shopping with us:)

    By Dale Aug 06, 2013 Was this answer helpful? (0) (0)

  • More information about what we can't see please.

    Can you post a photo or description (including measurements) of connections (under the sink) between taps and faucets.

    By Raewyn Jun 22, 2013

    Please find the installation diagram on the following link. You can install the parts in any distance you like.
    https://www.lightinthebox.com/download/512e9633-6c11-4398-9979-a919f8429498
    Hope you enjoy shopping here with us:)

    By Dale Jun 23, 2013 Was this answer helpful? (0) (0)

  • Can an LED light be installed in this sink?

    I was wondering if an LED can be installed in this sink, preferable a rainbow LED light.

    By Eliza Ramsey Mar 02, 2013

    Thank you for your inquiry.
    No, you can not install a LED light in this sink
    Hope enjoy your shopping with us.

    By Alison Mar 04, 2013 Was this answer helpful? (0) (0)

  • Will this fit a sink with three holes that are 4" apart (a non-widespread sink)?

    I have a standard three hole, 4" spread sink and would like to know if this faucet will fit. If possible, could you send me the product description and installation guide?

    By James Sep 18, 2012

    We are sorry for the trouble caued.By submitting a ticket, please log in to "My Orders", click on your order number to come to the order's "details" page,you see "contact customer serivice" Please click it . Just click it to submit a request explaining your needs.they will reply you within 24 hours

    By Smile Sep 18, 2012 Was this answer helpful? (0) (1)

  • What is the spout reach?

    I need to know that when the faucet is installed what is the actual reach of the spout? Where will it hit in the sink. That is not given in your description.
    Thank you,

    By Clare Guluzian Jul 25, 2012

    Dear Clare Guluzian,
    Thank you for asking. Where would the spout reach depends on the size of your sink. The size of the faucet is:
    Faucet Total Height (cm): 23
    Spout Height (cm): 16
    Spout Length (cm): 16
    Please check out the sized and you may estimate the place the spout reach. Hope you enjoy your shopping here.

    By Smile Jul 25, 2012 Was this answer helpful? (0) (0)

  • What height is it?

    What is the distance between the base and the spout?

    By Zailton Jun 19, 2012

    Dear Zailton,
    The spout height is 16cm. Thank you for shopping with us:)

    By Smile Jun 20, 2012 Was this answer helpful? (1) (0)

  • how many days is the shipping to new york, usa?

    how many days is the shipping to new york, usa?

    By perry Jun 13, 2012

    Dear Perry,
    We will need a processing period of 1 working days and shipping time of 3-8 days. Hope you enjoy your shopping here :)

    By Smile Jun 13, 2012 Was this answer helpful? (0) (0)

  • Hi, would like to know if you emit fiscal note?

    Hi, would like to know if you emit fiscal note?
    I'm thinking to open one store in Brasil, in Rio de Janeiro.
    You have some special pricing for bulk purchases?
    Or if i always buy with you, i will have one good price?
    I'm waiting.
    Thanks

    By Victor Lopes Mar 22, 2012

    Dear Victor Lopes,
    Yes. We are more than happy to provide our excellent service to business or corporate customers who are making larger orders. You can talk to our online sales from the online chat. Also, for a larger order, you can use our "Business Customer Inquiry" link on the product page, a personal customer service assistant will be sure to get back to you right away. Thanks for your interests and hope you enjoy your shopping here:)

    By Smile Mar 22, 2012 Was this answer helpful? (0) (0)

  • We are interested in purchasing item #00237067.

    We need the detailed product specifications and installation instructions before we make a final decision to purchase. Can you please send ASAP so we can ensure it will fit with our current bathroom sink. Thanks a bunch!

    By Janine Lowery Dec 23, 2011

    Dear Janine Lowery,
    I have sent you the Email that you registered at our website, which includes the detailed product specifications and installation instructions. Thank you for shopping with us:)

    By Smile Dec 30, 2011 Was this answer helpful? (0) (0)

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