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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Can the location of the handles be moved in closer or farther apart depending on my style of sink?

    When you specify widespread install, how wide is this? From the installation diagram, this looks like you can move it closer or further apart depending on which braided length pipe you use between the handles and the faucet neck. Is this correct?

    I currently have a sink with 3 holes close together and want to know if I can use this faucet.
    Thanks

    By Karen Sep 10, 2015

    Reply(1)

    Please input your reply.

    You can install the parts in any distance you like.
    If you have any questions, please do not hesitate to contact us.
    Hope you can enjoy your shopping here.

    By Alison Sep 11, 2015 Was this answer helpful? (0) (0)

  • in korea use

    Hello.
    Can i use this in Korea?
    I would like to change water faucet.

    By Victor Kwon Aug 19, 2015

    Reply(1)

    Please input your reply.

    Dear customer, this is a universal faucet.
    The thread standard of this faucet is "G1/2".
    If check if it works in your country.
    Please feel free to ask if you have further questions.

    By Fiona Aug 20, 2015 Was this answer helpful? (0) (0)

  • Where do we buy the compatible drain

    Is it necessary to buy the drain,if so do you sell it and provide me with the sku number

    By Joy Oct 25, 2013

    Reply(1)

    Please input your reply.

    Please be kindly noted that we don't have the compatible drain on our site.
    Thank you for shopping with us:)

    By Smile Oct 27, 2013 Was this answer helpful? (0) (0)

  • Does this have an aerator built in?

    Does this have an aerator built in?

    By Jeff Aug 06, 2013

    Reply(1)

    Please input your reply.

    It doesn't have aerator built-in. Thank you for shopping with us:)

    By Dale Aug 06, 2013 Was this answer helpful? (0) (0)

  • More information about what we can't see please.

    Can you post a photo or description (including measurements) of connections (under the sink) between taps and faucets.

    By Raewyn Jun 22, 2013

    Reply(1)

    Please input your reply.

    Please find the installation diagram on the following link. You can install the parts in any distance you like.
    https://www.lightinthebox.com/download/512e9633-6c11-4398-9979-a919f8429498
    Hope you enjoy shopping here with us:)

    By Dale Jun 23, 2013 Was this answer helpful? (0) (0)

  • Can an LED light be installed in this sink?

    I was wondering if an LED can be installed in this sink, preferable a rainbow LED light.

    By Eliza Ramsey Mar 02, 2013

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    No, you can not install a LED light in this sink
    Hope enjoy your shopping with us.

    By Alison Mar 04, 2013 Was this answer helpful? (0) (0)

  • Will this fit a sink with three holes that are 4" apart (a non-widespread sink)?

    I have a standard three hole, 4" spread sink and would like to know if this faucet will fit. If possible, could you send me the product description and installation guide?

    By James Sep 18, 2012

    Reply(1)

    Please input your reply.

    We are sorry for the trouble caued.By submitting a ticket, please log in to "My Orders", click on your order number to come to the order's "details" page,you see "contact customer serivice" Please click it . Just click it to submit a request explaining your needs.they will reply you within 24 hours

    By Smile Sep 18, 2012 Was this answer helpful? (0) (0)

  • What is the spout reach?

    I need to know that when the faucet is installed what is the actual reach of the spout? Where will it hit in the sink. That is not given in your description.
    Thank you,

    By Clare Guluzian Jul 25, 2012

    Reply(1)

    Please input your reply.

    Dear Clare Guluzian,
    Thank you for asking. Where would the spout reach depends on the size of your sink. The size of the faucet is:
    Faucet Total Height (cm): 23
    Spout Height (cm): 16
    Spout Length (cm): 16
    Please check out the sized and you may estimate the place the spout reach. Hope you enjoy your shopping here.

    By Smile Jul 25, 2012 Was this answer helpful? (0) (0)

  • What height is it?

    What is the distance between the base and the spout?

    By Zailton Jun 19, 2012

    Reply(1)

    Please input your reply.

    Dear Zailton,
    The spout height is 16cm. Thank you for shopping with us:)

    By Smile Jun 20, 2012 Was this answer helpful? (0) (0)

  • how many days is the shipping to new york, usa?

    how many days is the shipping to new york, usa?

    By perry Jun 13, 2012

    Reply(1)

    Please input your reply.

    Dear Perry,
    We will need a processing period of 1 working days and shipping time of 3-8 days. Hope you enjoy your shopping here :)

    By Smile Jun 13, 2012 Was this answer helpful? (0) (0)

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