I'm always a nervous wreck after ordering something online and wasn't too sure what to expect after I ordered this. I really needed a wig for my Karuta cosplay and this was the cheapest one I could find. I think it took about five days to get to my house. So the shipping was great! When I opened the box I was shocked, but in a good way! The wig is exactly how it looks in the pictures and it's super soft! It almost feels like real hair! So overall great item! I highly recommend it!