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0 01:01:02

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  • какая длина платья

    скажите, пожалуйста, у готового платья размер 16( цвет шампанского)- какая длина? спасибо

    Av Наталья 05 / 06 / 2014

    Длина платья сделана в соответствии с вашей длиной до пола. Различные размеры имеют разную длину юбки. Пока вы заказываете правильный длину до пола размера для этого платья, это будет соответствовать как изображено в длину. Спасибо за покупки с нами.

    Av Lucy 05 / 06 / 2014 Var detta svar hjälpsamt? (0) (0)

  • I am looking for a dress for my daughter's wedding and cannot decide between two.

    Can I have two shipped to me, then return the one I do not want? your return policy implies that a special occasion dress cannot be returned unless there is a quality issue. This would not be a quality issue, but a preference of one over the other. Please clarify. Thank you.

    Av Deb 27 / 12 / 2012

    Thank you for your inquiry. We are sorry that if just because you do not like, we are afraid it cannot be returned, because all the wedding&events category items here are made to order. Even if standard size is still made to order, we do not have in stock. Once you order, we need to make it for you. Thank you for your kind understanding. Hope you enjoy shopping here!

    Av Janey 28 / 12 / 2012 Var detta svar hjälpsamt? (0) (0)

  • hi - I note on the color chart that you have chiffon fabric in light sky blue. Is this availalbe

    for this dress? light sky blue is not listed for it when you select your color.

    Av Debbie 18 / 10 / 2012

    Thank you for your inquiry.
    sorry for that for this dress the light sky blue color is not available
    Hope enjoy your shopping with Lightinthebox.

    Av Smile 18 / 10 / 2012 Var detta svar hjälpsamt? (0) (0)

  • Can you please tell me if this dress is lined? If so with what fabric it's lined with?

    Can you please tell me if this dress is lined? If so with what fabric it's lined with?
    If this dress is not lined is it see through as I want it for my daughters wedding.

    Av Marie 24 / 07 / 2012

    Dear Marie,
    Yes, this dress is fully lined by net lining to flatter your figure. Hope you enjoy shopping with us:)

    Av Smile 24 / 07 / 2012 Var detta svar hjälpsamt? (0) (0)

  • Can this dress be bought in the color of Lapis

    can it be ordered in size 14 Petite

    Av Shelby Moore 28 / 06 / 2012

    Dear Shelby Moore,
    No, the dress doesn't come in exactly lapis color. But it comes in a couple of color options you can select based on your preferences. You can choose from the color option chart (the drop-down menu). Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

    Av Smile 29 / 06 / 2012 Var detta svar hjälpsamt? (0) (0)

  • Please could you tell me how long item no 00188892 dress is likely to be avaliable ?

    I am thinking of ordering this item but I am also waiting for some new stock to come into a local shop. I don't want to miss the opportunity of this dress if it has limited availability.
    Sheath/column scoop neck knee length chiffon mother of bride dress 00188892. Thank you

    Av Kate 20 / 06 / 2012

    Dear Kate,
    We cannot be sure if or when this item will go out of stock. We suggest if you really like this dress, order it as early as you can. Many of our dresses are very popular and may be sold out by the time you want to buy. If this should happen, please try checking out our selection of other dresses, as we typically get new dresses every month. Please follow our website regularly to stay updated on the latest additions and special deals.

    Av Smile 20 / 06 / 2012 Var detta svar hjälpsamt? (0) (0)

  • The color shown says Champagne, but on the color chart champagne is yellow.

    How do I cancel my orders? I keep ordering the wrong color -- I want the color that is shown on the model?

    Av Abigail 05 / 06 / 2012

    Dear Abigail,
    The color shown in the picture is Champagne. And the champagne is not a yellow. There might be a slight difference between the actual dress color with the picture on our website because of the monitor display. Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

    If you have not paid for your order yet, there is no need to contact us to change it. We never begin processing an order until we receive a payment from the customer, so you can easily cancel the order and reorder the items you want by yourself through My Orders at any time.

    If you have already paid for your order and wish to change, please contact customer service as soon as possible.
    Please log in to "My Orders" and click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

    Av Smile 05 / 06 / 2012 Var detta svar hjälpsamt? (0) (0)

  • I need to see the colors before I order. How do I do that? Specifically, grape.

    this is for my daughters wedding that is taking place on September 8.

    Av Debra Maddox 14 / 05 / 2012

    Dear Debra Maddox,
    First of all, big congrats for her big day!
    Great choice!! That is a really elegant dress. You will be splendid in it.
    The photos displayed on our site are everything we currently have available.
    We aim to provide all the info you need on the product pages.
    Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
    Really suggest you to buy it ASAP since we will need a tailoring period of 15-19 working days and shipping time of 3-8 days. Hope you enjoy your shopping here :)

    Av Smile 15 / 05 / 2012 Var detta svar hjälpsamt? (0) (0)

  • We are ordering this dress for my mom's 50th wedding anniversary and we would like it custom made.

    There is no space to add "Hollow to hemline". Where would we include this information? She would like the hemline to be just below the knee and we don't know how to communicate this request to your sewing department. Thank you!

    Av Teresa 25 / 04 / 2012

    Dear Teresa,
    We use the hollow to the floor measurement to determine where the knee is and then cut the correct length according to the dress design. And yes, we can tailor this dress for you, based on your personal requirements. When placing your order, please be sure to click the little box for custom size and provide us your measurements. We will make the dress according to your exact specifications.
    See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
    Hope you enjoy your shopping here:)

    Av Smile 25 / 04 / 2012 Var detta svar hjälpsamt? (0) (0)

  • can I order more material to have short sleeves made instead of cap sleeves?

    and would you do that? or would I take it to a seamstress?

    Av Denise 17 / 04 / 2012

    Dear Denise,
    You can try to ask for some extra materials from our customer service team. After placing the order, please tell us your requirements by logging in to “My Orders”, opening your order and using the links on the Order Details page to submit a Customer Service request explaining your needs. A Customer Service representative will assist you with adding or changing your order or resolving any issues you may have.

    Av Smile 18 / 04 / 2012 Var detta svar hjälpsamt? (0) (0)

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