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Price include VAT?
in the price the VAT is included ? which is the % of VAT? the shipping is included in the price?
the product is delivered to the customer's door?
Av Nick 15 / 06 / 2013
The price doesn't include VAT. We only charge item price and shipping fee for your order. Sorry that we can't provide exact information on this issue. It depends on the import policy of your country. We are located in China. Please consult with your local Customs about such policy.
The package is delivered to your door if you choose expedited shipping. Thank you for shopping with us:)
Can these be set to be recorded for later viewing.
We have a new roommate and want to set up these cameras in our rooms for when we are away. Is there a way to record these cameras for offsite storage and later viewing?
Av Kurt 14 / 06 / 2013
IP Camera Software for MAC
I asked for a Mac software download and this is the response I got:
Please be kindly noted that you can download Mac version software.
Some customers told on reviews that they have found the Mac version software.
Thank you for shopping with us:)
So I am supposed to look through all the reviews to find where someone talks about the Mac version software, why can't you just give a link to it. You should supply it anyway!
Really bad customer support!!!!!!!!
Av Fred 27 / 05 / 2013
Sorry for inconvenience caused. Here is the instruction wrote by our customer:
Plug into router via Ethernet cable
Download IP Camera Tool for Mac from www.wanscam.com/download/index.html
Using identified IP address, log into camera via LAN
Add WLAN settings to IP camera and remove Ethernet cable
Site cable in position
Download CamViewer on iPhone/iPad and add settings (IP address, username and password).
Also, you can find more details about this review from "Wanscam - Happy" on Sep 19, 2012 in the review part. Please feel free to ask if you have further questions.:)
Is the IP Camera Tool software only available for PC's or can I get it for my Mac?
I see a link in the questions for downloading the software but will it work on a Mac?
Av Fred 25 / 05 / 2013
Hi, I just received this Wascam camera. My laptop doesn't have CD player, so I can't load the installation CD. Is it possible to have the installation software sent electronically? Thanks
Av Guido 21 / 05 / 2013
Any warranty period? Is the shipping cost free? the price indicated USD46.99 is nett?
Av Jlow 20 / 05 / 2013
Thank you for your inquiry. We do have warranty on this camera. Please check return policy at http://www.lightinthebox.com/knowledge-base/c1228/a3015.html
The shipping is not free. Shipping cost varies based on weight of the order as well as shipping distance. Here is a link for your reference about how to calculate shipping cost:
Thank you for shopping with us:)
how can I view carmera outside my network?
WHAT APP IS NEEDED FOR MY ANDROID SMART PHONE TO SEE IP CAMERA THE APP M VS IS FOR IPHONE
NEED APP FOR ANDROID SMART PHONE THE MVS APP IS FOR IPHONE PRODUCTS
Av Sherel 14 / 05 / 2013
What app needed for mobile phone,tablet? Where is the info to connect the camera to computer?
NEED IFO TO CONNECT CAMERA TO LAPTOP
Av Sherel 13 / 05 / 2013
If you want to save the recording, you need to connect it with a computer. If you want to view the recording via your phone or tablet, the following apps are needed:
Please feel free to ask if you have further questions.:)
What power adapter for Thailand?
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