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  • Hi, what is the camera model number. Do you ship it in it's original box? Thank you.

    Please tell me what is the model number.
    Do you ship it in it's original box from Wanscam?
    Thank you.

    Av Emmanuel 09 / 07 / 2012

    Dear Customer,
    We're sorry that model number is not available but it would be shipped in its original box.
    Hope you enjoy shopping at www.lightinthebox.com!

    Av Smile 10 / 07 / 2012 Var detta svar hjälpsamt? (0) (1)

  • What is the warranty for this product

    I would like to know the warranty for this product.

    Av Selva 05 / 07 / 2012

    Dear Customer,
    The return policy is in the following link for your reference.
    http://www.lightinthebox.com/index.php?main_page=return_policy
    Hope you enjoy shopping at www.lightinthebox.com!

    Av Smile 05 / 07 / 2012 Var detta svar hjälpsamt? (0) (0)

  • I only have an android phone. Will the ip camera work with a phone only.

    Also do i need a static ip address?

    Av Brigid 05 / 07 / 2012

    Dear Customer,
    When phone could access to internet, it could be connected to the camera. Static ip address is not necessary.
    Hope you enjoy shopping at www.lightinthebox.com!

    Av Smile 06 / 07 / 2012 Var detta svar hjälpsamt? (1) (0)

  • does this wireless camera come with a DC battery adapter for the camera, or a AC adapter for the cam

    the camera doesn't have a DC battery adapter, and the pic just shows a different AC adapter..so will it change

    Av David 03 / 07 / 2012

    Dear Customer,
    It comes with a power adapter and its power is DC5V 2A.
    Hope you enjoy shopping at www.lightinthebox.com!

    Av Smile 03 / 07 / 2012 Var detta svar hjälpsamt? (0) (0)

  • Can I record the video stream somehow?

    I want to record the video footage from the camera for about 8 hours each day. Is this possible somehow?

    Av Bob 02 / 07 / 2012

    Dear Customer,
    It could keep recording but it could be set to record only 8 hours.
    Hope you enjoy shopping at www.lightinthebox.com!

    Av Smile 03 / 07 / 2012 Var detta svar hjälpsamt? (1) (0)

  • How to install the ip camera? Can't make a connection, even when i read the manual.

    ...How to install the ip camera? Can't make a connection, even when i read the manual.

    Av Bastiaan 01 / 07 / 2012

    Dear Customer,
    Please submit a ticket to our customer service according to the following link and our cs will reply you in one working days with the information you need. Hope you enjoy shopping at www.lightinthebox.com!
    http://www.lightinthebox.com/knowledge-base/c5/a2746.html

    Av Smile 02 / 07 / 2012 Var detta svar hjälpsamt? (0) (0)

  • Do you ship to Brazil? If yes, what is the freight cost and circa how long will it take to arrive?

    I would just like to know if it will arrive before July 20th if I buy it today?

    Av Daniel 28 / 06 / 2012

    Dear Daniel,
    Yes, we can ship your order to Brazil.
    The shipping cost to Brazil depends on the weight of the package, the distance to the shipping address, and the shipping method chosen. To get an idea of how much it will cost to ship to your country, add the items you want to your cart and scroll down to “Estimate Shipping Costs” tool. Using this feature is for your reference only and in no way obligates you to purchase.
    If you order it today, it can be shipped to you before July 20th.
    Thank you for shopping with us:)

    Av Smile 29 / 06 / 2012 Var detta svar hjälpsamt? (0) (0)

  • Necesito comprar microfono para captar el sonido?

    Necesito comprar microfono para captar el sonido y conectarlo a Audio In?

    Av Ice 27 / 06 / 2012

    Estimado/a Cliente
    Hola. Gracias por su interés en LightInTheBox.
    Este producto tiene microfono incorporado, puede captar el sonido.
    Saludos
    LightInTheBox

    Av Rebeca 28 / 06 / 2012 Var detta svar hjälpsamt? (0) (0)

  • hacen envíos a argentina gracias

    quiera saber si hacen envios por correo a argentina y que costo tiene

    Av juan jose 24 / 06 / 2012

    Estimado/a Cliente
    Hola. Gracias por su interés en LightInTheBox.
    Sí, hacemos envío a Argentina.

    Para conocer los gastos de envío, visite esta página por favor:
    http://www.lightinthebox.com/es/knowledge-base/?pg=kb.page&chapter=1037&id=2572
    Saludos
    LightInTheBox

    Av Rebeca 24 / 06 / 2012 Var detta svar hjälpsamt? (0) (0)

  • will this camera work with a Mac operating system? and , is there a monitoring monthly fee?

    will this camera work with a Mac operating system?
    is there a monthly monitoring fee?

    Av Harold 24 / 06 / 2012

    Dear Harold,
    This camera does not support Mac OS.
    Thank you for shopping with us:)

    Av Smile 25 / 06 / 2012 Var detta svar hjälpsamt? (0) (0)

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