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I order a light from China and it arrived at my home in Canada in 7 days. When I put it together one crystal was broken and one was missing. I contact Light in a Box to ask for the parts to be sent to me. The manufacturer is on holiday and they would not be able to get me the parts until March. They sent me a whole new light to replace the one I had. It is hanging in my dining room and looks beautiful. My friends love it. I love it. Thank you Light in the Box for the beautiful light and excellent service.
I just bought the light and I do not know how to put it together
Av Vanessa D. 24 / 4 / 2013
Just wondering did you have a fee at your door?
Av Samantha 5 / 8 / 2014
We were redoing my 12 year old daughter's room and wanted something different. This was perfect, cute and sparkly! Very happy with it plus I think the price was fair.Plain old light fixtures are boring, this one has really tied the room together and we've gotten several compliments on it. Instructions are not very clear but separate everything, have a little patience and it'll come together.
Just wondering if you put the wires on before or after the light was installed. I bought this light and am having it installed this week. I am so confused reading the instructions I dont know how I am going to put it together while its on the ceiling.
Av lwcw2 27 / 10 / 2013
I ordered 3 of this item. When I put it together one crystal was broken and Two lights were faulty. I contact Light in a Box to ask for the parts to be sent to me. They sent me The replacements immediately. My friends love it. I love it. Thank you Light in the Box for the beautiful light and excellent service.
Très belle lustre , reçu rapidement. Et facile à installer merci se pas mon premier achat et pas le dernier
This is my second purchase from Light In the Box and it won't be my last. I purchased this light for my dining room which is under renovations. I cannot wait to put it up. I purchased the light and within one week it arrived. I also shopped before I purchased the light and the same light at a local retailer was $680.
EXCELENTES DISEÑOS CON CRISTAL. HECHO DE MENOS MÁS CON LEAD, NO CANE DUDA QUE LA EXPUESTA ES PRECIOSA. POR EL MOMENTO VALORO LO QUE HE VISTO Y TENGO DUDAS EN LAS ELECCIONES. POR EL MOMENTO GUARDO MIS PREFERIDAS PARA ELEGIR CON MÁS OBJETIVIDAD.
Gracias por compartir su experiencia con LightInTheBox.
Seguiremos esforzándonos para ofrecer mejores productos a precios más bajos cada día.
Av Rebeca 10 / 10 / 2012
Fantastic deal! Pendant light had been delivered very fast in safe packaging, with clear instructions of how to put it together. The result is great. I've got the highquality product for moderate price. I am completely satisfied. Its glistering brightens the room
How did you attach the crystal balls to the end of the wire?
Av simonalaza 19 / 1 / 2012
Hi, I was excited to receive my orders. When I open up 2 out of 4 lights having problem (1=cracked line from one end to the other, 1=chipoff at side). Overall after checking, 2~3 crystal balls slight chipoff but still acceptable to me. My son & I manage to fix all crystal balls, great & nice looking. Can't wait to get it fixup.
BTW, since 2 lights can't be use can I have it replaced with 4 LED lights instead, how much topup do I have topup in this case. Thank you.
Hello. I like this lamp as well. I am trying to figure out if there are any Duane charge for USA? And also how bright is it?. Thank u!
Av simaramona 15 / 8 / 2015
Il lampadario montato è molto bello e scenico. Bellissimi effetti. Un pò scadente la struttura che però quando è appeso non si nota. Difetto nei fili più corti che sono un po' più lunghi x questo non risulta perfetta la cauta dei cristalli. Nel complesso Molto bello lo consiglio malgrado queste piccole cose che con un pò di pazienza si sistemano sempre se acquistato con prezzo scontato.