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Customer Q&A
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All | Faqs | Product Description | Shipping or Payment | Customer Service Issue
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Is the trim ivory or white?
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i am a uk size 10 if i order that size is it the same as a uk 10
It is not the UK sizes. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
Thank you for shopping with us:By Smile Jun 23, 2013 Was this QA helpful? (0) (0)
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Can the dress length be made longer if custom ordered?
If I order this dress according to custom sizing can the length be longer.
By Tee Aug 15, 2016
Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:
By Dale May 13, 2013 Was this QA helpful? (0) (0)
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Hi Whats the quickest you can ship to australia and how much does it cost. Thanks
Hi
How quick can you ship the ball gown one shoulder to australia and at what cost
ThanksBy sandra Aug 15, 2016
Please be kindly noted that we will need a tailoring period of 13-15 working days and shipping time of 3-8 days.
Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
You can calculate the cost by following these steps:
1. Add the item you want to your shopping cart.
2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
Thank you for shopping with us:By Smile Mar 18, 2013 Was this QA helpful? (0) (0)
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Where does this dress actually hit as far as length. Is it at the knee or above? How many inches?
Would like to know if this dress hits at the knee and if not, how many inches above the knee. I'm concerned about it being too short for me. I am 5'3" tall.
By Bonnie Aug 15, 2016
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