TS Faux Fur Cardigan Shawl (Length 45, Bust 92cm)

Customer Q&A

• all| faq| product description| shipping or payment| customer service issues

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• a question

  Hi,
  I am still waiting to my order, could you tell me when I will get it?

  By Vepkhvia Chalab 21 / 03 / 2012

  Dear Vepkhvia,
  For a quick and convenient update as to the progress of your order, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within 1 working day. We appreciate your business and thank you for contacting us.

  By Smile 21 / 03 / 2012

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• Is there a way I can order 13 Khaki fur cardigan shawls?

  Is there a way I can order 13 Khaki fur cardigan shawls?

  By Brandy 10 / 03 / 2012

  Dear Brandy,
  We are more than happy to provide our excellent service to business or corporate customers who are making larger orders. You can talk to our online sales from the online chat. Also ,for a larger order, you can use our "Business Customer Inquiry" link on the product page, a personal customer service assistant will be sure to get back to you right away.Thanks for your interests and hope you enjoy your shopping here:)

  By Smile 12 / 03 / 2012

  Was this answer helpful? (0) (0)

• Can you describe Coffee colour?

  Can you describe Coffee colour? Is it shown in the photos?

  By Rach 04 / 03 / 2012

  Dear Rach,
  The coffee color is the color shown in the third and forth picture. Thanks for your question:)

  By Smile 07 / 03 / 2012

  Was this answer helpful? (0) (0)

• i buy this product in white color, I didnt love the color and i want to replace it to chaki.

  i buy this product in white color, I didnt love the color and i want to replace it to chaki. what ??

  By maya 15 / 02 / 2012

  Dear maya,
  If you have not paid for your order yet, there is no need to contact us to cancel it. We never begin processing an order until we receive a payment from the customer, so you can easily cancel the order yourself through My Orders at any time.
  If you have already paid for your order and wish to change the order, please contact customer service as soon as possible. Please log in to "My Orders" and click on the order you need help with, then scroll down to find the link to “cancel this order” and submit your cancellation request.

  By Smile 16 / 02 / 2012

  Was this answer helpful? (0) (0)

• What is the color on the first picture?

  I just need to know the color of the cardigan Shawl that is on the first picture.

  By Laura 14 / 02 / 2012

  Dear Laura,
  The color shown in the first picture is Khaki. Thanks for your question:)

  By Smile 15 / 02 / 2012

  Was this answer helpful? (1) (0)

• ¿Ya no queda el color de la foto?

  Me gusta la chaqueta con el color de la foto, pero no sólo puedo elegir los colores: blanco, negro o café, ¿está agotado en color khaki?
  Gracias

  By Casiopea 02 / 03 / 2012

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  No, el color demostrada está agotado.
  Saludos
  LightInTheBox

  By Olivia 04 / 03 / 2012

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• il colore della foto come si chiama?

  il colore della foto a cosa corrisponde bianco?

  By roberta 19 / 12 / 2011

  Ciao Roberta, dovrebbe essere kaki!

  By Alessia 19 / 12 / 2011

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• Is there a way I can order 13 Khaki fur cardigan shawls?

  Is there a way I can order 13 Khaki fur cardigan shawls?

  By Brandy 10 / 03 / 2012

  Dear Brandy,
  We are more than happy to provide our excellent service to business or corporate customers who are making larger orders. You can talk to our online sales from the online chat. Also ,for a larger order, you can use our "Business Customer Inquiry" link on the product page, a personal customer service assistant will be sure to get back to you right away.Thanks for your interests and hope you enjoy your shopping here:)

  By Smile 12 / 03 / 2012

  Was this answer helpful? (0) (0)

• Can you describe Coffee colour?

  Can you describe Coffee colour? Is it shown in the photos?

  By Rach 04 / 03 / 2012

  Dear Rach,
  The coffee color is the color shown in the third and forth picture. Thanks for your question:)

  By Smile 07 / 03 / 2012

  Was this answer helpful? (0) (0)

• What is the color on the first picture?

  I just need to know the color of the cardigan Shawl that is on the first picture.

  By Laura 14 / 02 / 2012

  Dear Laura,
  The color shown in the first picture is Khaki. Thanks for your question:)

  By Smile 15 / 02 / 2012

  Was this answer helpful? (1) (0)

• ¿Ya no queda el color de la foto?

  Me gusta la chaqueta con el color de la foto, pero no sólo puedo elegir los colores: blanco, negro o café, ¿está agotado en color khaki?
  Gracias

  By Casiopea 02 / 03 / 2012

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  No, el color demostrada está agotado.
  Saludos
  LightInTheBox

  By Olivia 04 / 03 / 2012

  Was this answer helpful? (0) (0)

• il colore della foto come si chiama?

  il colore della foto a cosa corrisponde bianco?

  By roberta 19 / 12 / 2011

  Ciao Roberta, dovrebbe essere kaki!

  By Alessia 19 / 12 / 2011

  Was this answer helpful? (1) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• a question

  Hi,
  I am still waiting to my order, could you tell me when I will get it?

  By Vepkhvia Chalab 21 / 03 / 2012

  Dear Vepkhvia,
  For a quick and convenient update as to the progress of your order, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within 1 working day. We appreciate your business and thank you for contacting us.

  By Smile 21 / 03 / 2012

  Was this answer helpful? (0) (0)

• all| faq| product description| shipping or payment| customer service issues

  Show all answers Hide all answers

• i buy this product in white color, I didnt love the color and i want to replace it to chaki.

  i buy this product in white color, I didnt love the color and i want to replace it to chaki. what ??

  By maya 15 / 02 / 2012

  Dear maya,
  If you have not paid for your order yet, there is no need to contact us to cancel it. We never begin processing an order until we receive a payment from the customer, so you can easily cancel the order yourself through My Orders at any time.
  If you have already paid for your order and wish to change the order, please contact customer service as soon as possible. Please log in to "My Orders" and click on the order you need help with, then scroll down to find the link to “cancel this order” and submit your cancellation request.

  By Smile 16 / 02 / 2012

  Was this answer helpful? (0) (0)

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