However, the veil was not in the color I ordered. I ordered ivory, yet the veil's netting on the item I received, was white. The flower had an ivory tinge. The veil's headpiece section also arrived with out a comb attached.
The description on the web page did not say "no comb" , nor did it state that only the flowers were off white. The invoice said ivory. The UPC code on the bag matched the UPC code on the invoice, but it definitely was a white netting veil.
Had I been purchasing this for a true wedding, I would have been out of luck with the turn around time with returns and then getting correct merchandise, my wedding would have passed. As it was, I was using it for a theatrical production, which goes up in three days,
so we are making do. I had to glue the veil onto a headband in order to use it.
However, customer service was very attentive to my frustration with the order. They promptly addressed the issue to my satisfaction. If they are more specific with the catalog descriptions in the future, I will use their service again, with no hesitation. It seems they have many products which might interest a variety of customers.