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LightInTheBox.com envía a casi todos los países del mundo.

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  • Todo | Preguntas Frecuentes | Descripción del producto | Envío o Pago | Problemas para servicio al cliente

  • What is the price of shipping a short 2 layer wedding veil to Australia?

    I live in Brisbane Queensland. What is the price express?

    por Keiron Halliday 15 / 08 / 2016

    Responder(1)

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    Shipping cost varies based on weight of the order as well as shipping distance. Here is a link for your reference about how to calculate shipping cost:
    http://www.lightinthebox.com/knowledge-base/c1229/a3018.html
    Thank you for shopping with us:

    por Dale 08 / 07 / 2013 ¿Le sirve la respuesta? (0) (0)

  • Timing

    I know it takes 5-10 days to make and 3-8 to ship, does it usually take the whole 10 days to make or is it usually shipped out before??

    por Danielle 15 / 08 / 2016

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    Yes, This is the time needed for us to deliver this veil:
    Processing Time: 5-10 business days.
    Shipping Time: 3-8 business days.
    Hope you enjoy your shopping with us.

    por Smile 15 / 11 / 2012 ¿Le sirve la respuesta? (0) (0)

  • Is it soft?

    Some short veils are soft while others especially longer ones are more as a mosquito net to keep the form. Is this veil soft and flowing or more the other way? Thank you

    por Carolina 15 / 08 / 2016

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    Thank you for your inquiry.
    The veil is are soft and flowing here.
    Hope you can enjoy shopping here:

    por Smile 27 / 10 / 2012 ¿Le sirve la respuesta? (0) (0)

  • question

    can someone tell me if this comes with a comb attached to it

    por tunisia 15 / 08 / 2016

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    You need to buy a comb or some pins. Hope you enjoy shopping on our website.

    por Smile 28 / 08 / 2012 ¿Le sirve la respuesta? (0) (0)

  • haw can i pay?

    i realy need this veil in three days. is that possible?

    por kauthar 15 / 08 / 2016

    Responder(1)

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    Dear Kauthar,
    We will need a processing time of 5-10 business days and shipping time of 3-8 business days.
    Therefore it is too tight to delivery it to you.
    Hope you enjoy shopping here:

    por Smile 22 / 05 / 2012 ¿Le sirve la respuesta? (0) (0)

  • Is this veil shimmering tulle? Not heavy?

    Is this a lightweight veil of shimmering illusion tulle?

    por PJ 15 / 08 / 2016

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  • i didnt notice until i got my email that i ordered 2 veils instead of 1

    i need help to change my order from 2 veils to 1

    por kristina 15 / 08 / 2016

    Responder(1)

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    Dear kristina,
    If you have not paid for your order yet, there is no need to contact us to cancel or change it. We never begin processing an order until we receive a payment from the customer, so you can easily cancel the order yourself through My Orders at any time.

    If you have already paid for your order and wish to cancel or change, please contact customer service as soon as possible.
    Please log in to "My Orders" and click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

    por Smile 13 / 02 / 2012 ¿Le sirve la respuesta? (0) (0)

  • Didn't receive the veil yet

    ...and my wedding is just in about 1 week!
    The veil was shipped on December 17.What could be done about it?

    por Maria 15 / 08 / 2016

    Responder(1)

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    Dear Maria,
    Please understand that as all our veils are made to order from scratch, we require a tailoring period of 5-10 working days and a shipping time of 3-8 days. Your veil would come in a couple of days.
    For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

    por Smile 10 / 01 / 2012 ¿Le sirve la respuesta? (0) (0)

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