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  • Todo | Preguntas Frecuentes | Descripción del producto | Envío o Pago | Problemas para servicio al cliente

  • I see you can custom order this dress. I am a very big pear.

    The hips size scrolls to 63 inches. Can the custom dress be greater the 63 inches in the hips?

    por Stephanie 10 / 02 / 2017

    Responder(3)

    Por favor introduzca su respuesta.

    Dear customer,
    you can check our size charts to find the fit one to match and our size charts have shown many details in the information of this item

    por hangyu 10 / 02 / 2017 ¿Le sirve la respuesta? (0) (0)

    What if my extra inches can not be granted and I have already ordered the dress?

    por Stephanie 08 / 02 / 2017 ¿Le sirve la respuesta? (0) (0)

    Please contact customer service and tell them your special request once your order has been placed. Please log in to your account on our site and go to My Orders; then, click the related Order Number that you need help with to submit a ticket to customer service. They will be glad to provide professional help.

    por Lucia 08 / 02 / 2017 ¿Le sirve la respuesta? (0) (0)

  • Curious about color

    Saw a review add that said it was more minty green. she posted a pic and dress seemed much lighter
    I want a jade green. if color is not what I want, can I return ?
    Can you confirm or mail swatches of colors ?? Thank you


    http://www.lightinthebox.com/Chiffon-Sheath--Column-V-neck-Sweep--Brush-Train-Evening-Dress-inspired-by-Gabourey-Sidibe-at-Golden-Globe_p88287.html

    por Carol Ann 15 / 08 / 2016

    Responder(1)

    Por favor introduzca su respuesta.

    It is close to the color in the reviews.
    Please feel free to ask if you have further questions.

    por Bo 27 / 07 / 2014 ¿Le sirve la respuesta? (0) (0)

  • I am very interested in buying this dress!

    I am very interested in buying this dress! It's so hard to find a dress with sleeves and a higher back now a days. And this has both!! Love it! Anyways... I know I can't request the dress in other colors than what it is currently available but is there any possibility this dress will become available in other colors at some point in the future? Preferable White and/or Royal Blue?

    por Color Options 15 / 08 / 2016

    Responder(1)

    Por favor introduzca su respuesta.

    Other colors may not be available in near future for this dress. We do have other half-sleeves dresses with closed back which are available in more colors. Such as #00167407 and #00258807.

    Please check out on this link for more options:
    http://www.lightinthebox.com/narrow/half-sleeve_v1301t0/special-occasion-dresses_c2048
    Hope you enjoy shopping here with us:

    por Dale 17 / 09 / 2013 ¿Le sirve la respuesta? (0) (0)

  • Is there any possibility that this dress can be available in a gold or watermelon color?

    I plan on attending a wedding in early March 2013 and was wondering if this dress could be available in a gold or watermelon color in the near future.

    por Reena91 15 / 08 / 2016

    Responder(1)

    Por favor introduzca su respuesta.

    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    por Smile 16 / 09 / 2012 ¿Le sirve la respuesta? (0) (0)

  • Will this dress go back to $683 in 21 hours.

    I want to buy this dress for my daughter but she lives in another town and I will not be seeing her to measure until tomorrow afternoon. I think the special price will be finished by then. Is this going to the original price of $683 after the timer runs out, I need to know this in case I have to look elsewhere for another dress.
    Thanks

    por Ruth Murphy 15 / 08 / 2016

    Responder(1)

    Por favor introduzca su respuesta.

    Thanks for your question.
    For this dress, the promotion time will be 4th-6th, Sep. If you miss out the sales, the price will change but will not come to 683 usd dollars. Hope you enjoy shopping here!:

    por Smile 06 / 09 / 2012 ¿Le sirve la respuesta? (0) (0)

  • kann man das kleid in grösse 50/52 bestellen

    wie ist das mit rückgaberecht.

    por Blatner 15 / 08 / 2016

    Responder(1)

    Por favor introduzca su respuesta.

    Lieber Blatner,
    Wir empfehlen Ihnen, das Kleid maßanfertigen zu lassen, falls Sie keine passende Grösse aus den Standardgrössen finden könnne. Für Rückgabe lesen Sie bitte unsere Rückgabe Bestimmungen zuerst:
    http://www.lightinthebox.com/de/index.php?main_page=return_policy
    MfG

    por Emma 27 / 06 / 2012 ¿Le sirve la respuesta? (0) (0)

  • Does this dress run small or large? Should I size up or down?

    Also, how long will it take to get here? Thank you :

    por Fran 15 / 08 / 2016

    Responder(1)

    Por favor introduzca su respuesta.

    Dear Fran,
    The size is true to our size chart. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.

    See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

    por Smile 12 / 06 / 2012 ¿Le sirve la respuesta? (0) (0)

  • can i have this dress without train?

    i want the dress to be the same length front and back.
    thank you

    por sama 15 / 08 / 2016

    Responder(1)

    Por favor introduzca su respuesta.

    Dear sama,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    por Smile 30 / 05 / 2012 ¿Le sirve la respuesta? (0) (0)

  • Is it possible to order this dress without the bra cups?

    Is is possible to order this dress without the built in bra cups so I can wear a normal bra under it?

    por Annette 15 / 08 / 2016

    Responder(1)

    Por favor introduzca su respuesta.

    Dear Annette,
    No, the dress would come with the built in bra. Sorry for any inconvenience caused.

    por Smile 30 / 05 / 2012 ¿Le sirve la respuesta? (0) (0)

  • Is it possible to have this dress custom made with a longer (3/4) sleeve?

    I need a suitable dress with a 3/4 sleeve. The others on your site have neck lines that are too open and this is the closest to what I need. However I need the sleeve to be longer. Can it be done?

    por busybee770 15 / 08 / 2016

    Responder(1)

    Por favor introduzca su respuesta.

    Dear busybee770,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    por Smile 21 / 05 / 2012 ¿Le sirve la respuesta? (0) (0)

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