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FAQ

Q: I can't find the Rewards in my account?
  • A:If your account has draft/pending order, you need to delete this order to reactive your Rewards.
Q: How can I use these Rewards when shopping?
  • A:Please note that these Rewards have a minimum purchase requirement. In addition, the payment currency has to be identical to your Rewards currency. It will automatically appear in your checkout payment process when meeting requirement.
Q: Where can I find these Rewards in my account?
  • A:Find these Rewards in your Personal Center-->My Rewards & Credit.
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