How do I close/delete my account?

Please note that only the data protection officer can process the data deletion request. By using the same email address that you registered the account to email with following information:

1. The account you want to delete, on which merchant.

2. Order ID and the product name in your latest order.

3. If no order, please tell us your registration date.

**Please confirm there is no after-service issue or credit with us. You won't be able to log in to check order or contact customer service after the deletion. The officer will reply to your email within 1-5 business days. 

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