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Welcome to LightInTheBox
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Shipping & Delivery
- Where do you ship from?
- How can I track my package?
- How do I contact local shipping company for orders shipped via YunExpress?
- How Can I Calculate the Total Delivery Time?
- Can I change shipping address?
- Are there any additional fees/custom duties involved in international shipping?
- What will happen if I refuse to receive the package?
- What shipping methods do you offer?
- How do I calculate shipping costs?
- What countries or regions do you ship to?
- What if I missed the delivery?
- Do you ship to PO Boxes or APO/FPO military addresses?
- Why was I asked for a "CPF" number? (Brazilian customers)
- Covid-19 International Incident bulletin
Need more help?
How do I contact local shipping company for orders shipped via YunExpress?
When shipments arrived in destination countries, we collaborated with various local shipping partners for orders sent via "YunExpress" (tracking number beginning with YT). The tracking number will be updated once the package has been delivered to the local carrier. Therefore, it's crucial to know where to look to locate the local tracking number and shipping partner of your package if you want more information on its current status.
YunExpress official website:https://www.yuntrack.com/parcelTrackingStep 1: Enter your YunExpress tracking number (beginning with YT) and click "Track."
Step 2: Select“Last Mile Tracking” which is the local tracking number of your parcel.
Step 3: Find your parcel's local shipping company and contact information in “Additional Notes”.
With the local tracking number and the contact information, you can easily contact local shipping company to know more details of your package.
For further inquiries, feel free to contact our Customer Service.
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