Knowledgebase
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My Orders FAQs
- How do I check my order status?
- What does my order status mean?
- How can I cancel my order?
- When will I receive my order?
- I ordered a standard sized dress, not a custom size, why is it taking so long?
- How do I contact Customer Service about my order?
- What if I have a question before placing an order?
- My Account FAQs
- Payment FAQs
- International Shipping & Delivery FAQs
- Returns & Refunds FAQs
- My Rewards & Credit FAQs
- Weddings & Events Dresses (Made-to-Order) FAQs
- New User--Guide
How do I check my order status?
LightInTheBox makes it easy for everyone to keep track of his/her account.
1. Sign into “My Account” and click on “My Orders” located at the top left of the initial page.
2. In “My Orders”, you will be able to view all your orders and current status of each ordered item.
To understand what our different order statuses mean, click here.
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