Knowledgebase
Search your questions?
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My Orders FAQs
- How do I check my order status?
- What does my order status mean?
- How can I cancel my order?
- When will I receive my order?
- I ordered a standard sized dress, not a custom size, why is it taking so long?
- How do I contact Customer Service about my order?
- What if I have a question before placing an order?
- My Account FAQs
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Payment FAQs
- Which payment methods do you accept?
- What payment methods are available in my country?
- How to pay with credit/debit card
- How to pay with PayPal
- Western Union and Wire Transfer Information
- How can I change payment methods?
- When will I be charged for my items?
- How can I view prices in my currency?
- How do you calculate currency rates?
- About Paying Tax on Purchases
- How do I use a coupon?
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International Shipping & Delivery FAQs
- LightInTheBox Global Shipping Guide
- How can I track my package?
- How do I estimate my delivery date?
- How do I calculate shipping costs?
- What shipping methods do you offer?
- What countries or regions do you ship to?
- Are there any additional fees involved in international shipping?
- Do you ship to PO Boxes or APO/FPO military addresses?
- Why was I asked for a "CPF" number? (Brazilian customers)
- Worldwide Shipping - What does it mean?
- Returns & Refunds FAQs
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My Rewards & Credit FAQs
- What is the Rewards & Credit Balance?
- How do I earn Rewards & Credit?
- How can I check my Rewards & Credit Balance?
- When will my accrued Rewards post to my account?
- How long do I have to use my Rewards & Credit Balance?
- How can I use my Rewards & Credit Balance?
- How can I request a withdrawal?
- What happens to my Rewards when I return items for a refund?
- How can I buy Prepaid Credit and use it?
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Weddings & Events Dresses (Made-to-Order) FAQs
- What does made-to-order mean?
- How do I measure my size?
- How far in advance should I order my dress?
- Can I modify a dress' design such as style/fabric/length?
- Can I change my size after I placed my order?
- Can I cancel the dress if I change my mind?
- How to check my dress' tailoring status?
- Do you sell fabric swatches or can I buy material directly from you?
- Made-to-Order dresses alteration options & return policy
- New User--Guide
How do I measure my size?
A perfect-fitting dress starts with perfect measurements. Before ordering a made-to-order dress from LightInTheBox.com, we strongly encourage finding a professional local tailor who can help you measure accurately. Measuring yourself at home is harder than you think! Watch this video below for more information on how to properly take your measurements or view the photos below.
Standard Dresses |
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![]() Bust *This is not your bra size! *Wear an unpadded bra (your dress will have a built-in bra) *Relax arms at sides *Pull tape across the fullest part of the bust |
![]() Waist *Find the natural waist *This is the smallest part of the waist *Usually about 1 in. above belly button *Keep tape slightly loose to allow for breathing room |
![]() Hips *Find the widest part of the hips *Usually about 7 in. below natural waist *Tape should brush across both hipbones |
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![]() Hollow to Floor *Stand straight with feet together *Measure in bare feet *Begin at the hollow space between the collarbones and pull tape straight down to the floor *To fit high heels, we’ll add an extra 5 cm onto custom-sized floor-length dresses and dresses with trains |
![]() Height * Stand straight with feet together * Measure in bare feet * Begin at the top of the head and pull tape straight down to the floor |
Maternity Dresses |
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![]() *Relax arms at sides *Measure the highest part of the chest *Pull the tape right underneath the arms |
![]() Bust *This is not your bra size! *Wear an unpadded bra (your dress will have a built-in bra) *Relax arms at sides *Pull tape across the fullest part of the bust |
![]() *Measure immediately under breasts |
![]() *Find the fullest part of the belly *Pull tape around the belly *Keep tape slight loose for comfort |
![]() Hips *Find the widest part of the hips *Usually about 7 in. below natural waist *Make sure tape is parallel to the floor *Tape should brush across both hipbones |
![]() Hollow to Floor *Stand straight with feet together *Measure in bare feet *Begin at the hollow space between the collarbones and pull tape straight down to the floor *To fit high heels, we’ll add an extra 5 cm onto custom-sized floor-length dresses and dresses with trains |
![]() Height * Stand straight with feet together * Measure in bare feet * Begin at the top of the head and pull tape straight down to the floor |
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For Bridal Jacket/ Mini Wraps |
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![]() Bust Bust - Not your bra size! Take the tape around your back and bring it across the fullest part of your bust. |
![]() Shoulder Shoulder - From the edge of the shoulder socket, measure across the back to the same point on the other shoulder. |
![]() Arm Length Arm Length - Measure from your shoulder point to the wrist. |
![]() Armscye Measure from the top of the shoulder, down the front of the shoulder, under the arm pit, and up the back of the shoulder. |
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