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Cancellation Policy

For all products excluding Made-To-Measure items, orders may be cancelled for a full refund at any time until the order is shipped.

For Made-To-Measure products:

  • Orders cancelled within 24 hours of payment confirmation are eligible for a full refund.
  • Orders cancelled after production begins may be cancelled, but you will be responsible for 50% of the product price.
  • Made-To-Measure products that have already been shipped can not be cancelled.

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