my electrician can only get the 3 top colours working. I need these to go orange to suit the shop colour. we can't get them to go orange on the remote or the app. please help. thanks

Dear Client. Thank you for your message. We apologize if you haven't received the manual of instructions with your item. Normally, the manual should be included, and it is typically provided in English. If you are experiencing any issues with the item or if the manual is missing, please follow these steps: 1. Log in to your account on our website. 2. Go to "My Order" and find the relevant Order Number. 3. Click on the Order Number to submit a ticket for customer service. 4. Use this link to contact customer service: https://www.lightinthebox.com/r/contact-us.html?prm=1.34.75.0 5. Click on "submit ticket" to reach out to our team. Our customer service representatives will be glad to provide professional assistance within 24 hours, including helping you with the item or providing any missing manuals. Thank you for your understanding, and we are here to help resolve any concerns you may have.

How many strips and of what length each does it contain? How many colors does it have? And is there smartphone control? Which app does the smartphone controller needs to have? All together is under 6bd only?

Hello, it comes in rolls of 5m each, they are SMD2835 / SMD3528, which is only RED, GREEN, BLUE the type SMD5050 has Red, Green, Blue, White, Orange, Pink, Purple, Yellow and so on. If you wish to purchase SMD5050 type, please check: https://www.lightinthebox.com/index.php? main_page=advanced_search_result&inc_subcat=1&search_in_description=0&prm=1.3.62.0&keyword=smd5050 so you can choose from 5m on the menu. if you choose 10m it will be 2 rolls of 5m please note that specific instructions will be sent to you with the product, do not worry : at the moment we do not have the app info. The smartphone can be used as a control yes. we could not understand your last question. thank you for shopping with us

LED Strip Lights 20M 65.6ft Bluetooth Waterproof DIY Color changing 2835 RGB with Remote and Hidden Controller Easy Installation for TV Backlight Room and Bedroom 2026

Name: LED Strip Lights 20M 65.6ft Bluetooth Waterproof DIY Color changing 2835 RGB with Remote and Hidden Controller Easy Installation for TV Backlight Room
Brand: LightInTheBox
SKU: 8189650
Price: 21.99 USD
Availability: InStock
Rating: 4.8 (330 reviews)

Power Adapter:

EU Plug (+$4.14)

AU Plug (+$4.14)

UK Plug (+$4.14)

US Plug (+$4.14)

Power Adapter

EU Plug (+$4.14)
AU Plug (+$4.14)
UK Plug (+$4.14)
US Plug (+$4.14)
Remote Controller:

24 Keys Remote Controller

44 Keys Remote Controller

Remote Controller

24 Keys Remote Controller
44 Keys Remote Controller
Whether it is Waterproof:

Waterproof (+$3.06)

Non-Waterproof

Whether it is Waterproof

Waterproof (+$3.06)
Non-Waterproof
Length:

20m [65.6ft] (+$17.64)

15m [49.2ft] (+$10.44)

10m [32.8ft] (+$4.14)

Length

20m [65.6ft] (+$17.64)
15m [49.2ft] (+$10.44)
10m [32.8ft] (+$4.14)

Qty

Qty: 1

Shipping Information

More about this item

Specifications

LED Beads Quantity: 270-540-810-1080, Light Color: RGB, Power Supply: No Plug - DC12V, Plug, Type: Smart Lights, RGB Strip Lights, Light Sets, Features: APP Control, Waterproof, Party, TV Background, Tiktok LED Strip Lights, Quantity: 1 set, Voltage (V): 100-240, Initial Lumens (lm): 2000-8000, Length: 4x5M, 3x5M, 2x5M, 1x5M, Mode: Voice Control / Music Sync, App (Bluetooth), IR Remote Control, LED Type: 2835 SMD, IP Rating: IP65, Length Range: 5~9m (16.4~29.5ft), 10~14m (32.8~45.9ft), 15m (49.2ft), 20m (65.6ft), Width: 8mm, Control Mode: APP, Music-Activated, Bluetooth, Shape: Square, What's in the box: 20-key Music Sound Controller , 1 X 40 Key Controller, 1Set Mounting Bracket, 1 44Keys Remote Controller, 1 24Keys Remote Controller,

LED Strip Lights 20M 65.6ft Bluetooth Waterproof DIY Color changing 2835 RGB with Remote and Hidden Controller Easy Installation for TV Backlight Room and Bedroom 2026 - $21.99 –P1

Learn More About This Product

Unit Conversion

>>> 1 cm=0.39 inch ; 1 inch=2.54 cm

>>> 1 m=3.28 ft ; 1 ft=0.3048 m

Voltage Selection

	United States	Canada
	Brazil	Mexico
	Japan

	Brazil	New Zealand
	Australia	Ireland
	France	Singapore
	United Kingdom	Israel
	Sweden	Russian Federation
	Belgium	Chile
	Italy	Switzerland
	Norway	Angola
	Spain	Finland
	Denmark	Germany
	Netherlands	Greece