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LightInTheBox.com ships worldwide to nearly every country across the globe.

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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Could this dress be made tea length instead of knee?

    Would like to order but want it to be tea length, is that possible?

    by OMG Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:

    by Dale Mar 27, 2013 Was this answer helpful? (0) (0)

  • Can you tell me the color of the taffeta of the skirt in the picture?

    It looks like almost a plum or mauve but nothing in the color swatches seems to match it.

    by Andrea Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    Skirt Color: Chocolate
    Hope enjoy your shopping with us.

    by Alison Mar 11, 2013 Was this answer helpful? (0) (0)

  • I love thiss dress and would like to order for my sons wedding, however, I'm a little worried

    that it sits too far off the shoulder for me. Can it be made to fit a little higher up on the shoulders?

    by Carrie Petersen Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for contacting us. We are sorry but afraid the dress can't be made to fit a little higher up on the shoulders, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style in any way. Hope you enjoy shopping here.

    by Smile Nov 01, 2012 Was this answer helpful? (0) (0)

  • if being made custom with my measurements how long would it take to make and how long to ship to uk

    i am quite a large person but really love this dress for a very special wedding does the taffeta stick out on the skirt and would need it bit longer as i have scars on both knees thankyou

    by lesley Aug 15, 2016

    Reply(1)

    Please input your reply.

    Tailoring Time: 7-9 working days for making quality control, packaging, etc.
    Shipping Time: 3-5 days by expedited shipping and 6-8 days by standard shipping.
    It takes about 10-14 business days via expedited shipping after payment confirmed for you to get the dress.
    Thank you for your inquiry.

    by Smile Aug 28, 2012 Was this answer helpful? (0) (0)

  • 1) can I order color swatches 2) Is the sash sewn onto the dress all the way around or just tacked

    or just tacked on here and there, so if i take the sash off, will it leave sewing marks?
    3 would you say this is a very low neck in the front?

    by SHirley Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear Shirley,
    The dress will be as it is in the picture.
    If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
    http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html
    The sash is sew onto the dress. You can easily take it off when you get the dress.
    Thank you for shopping with us:

    by Smile Jun 18, 2012 Was this answer helpful? (0) (0)

  • I am confused. If I select a size, do I still have to submit measurements?

    If I submit a definite size, do I still have to submit measurements
    for custom fitting ?

    by Susan Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear Susan,
    If you go with a regular size, you don't need to submit your measurements. Thank you for shopping with us:

    by Smile Jun 17, 2012 Was this answer helpful? (0) (0)

  • Is the sash/tie removable or able to be tied in a different fashion?

    I want to know of the sash/tie can be removed and tied in a different fashion, or is the bow "fixed"?

    by Diana Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear Diana,
    The tie is sew on. It can only be made as it is in the picture.
    You can remove it when you get the dress.
    Thank you for shopping with us:

    by Smile Jun 10, 2012 Was this answer helpful? (0) (0)

  • Is there a way to see all the colors?

    I would like to see the colors of this dress

    by Karen Christoph Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear Karen Christoph,
    The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

    by Smile Jun 07, 2012 Was this answer helpful? (0) (0)

  • I would like to clarify whether this a two-piece, skirt and top, or a dress?

    It appears as two-piece, but I notice the reviewers refer to it as a 'dress'. Also I would like to know what are the most popular colour combinations demanded by customers, has anyone used before Gold and Regency colours in taffeta for this style?

    by Bee Aug 15, 2016

    Reply(0)

    Please input your reply.

  • It looks like a 2-piece outfit; is it? And what is the material of the top piece.(white in this pic.

    What if I just do not like the way it looks on me when I receive it. Is it returnable in that case?

    by Jan Aug 15, 2016

    Reply(0)

    Please input your reply.

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