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LightInTheBox.com ships worldwide to nearly every country across the globe.

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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Is this dress as flatterling on full-figure women, size 20W or 22W?

    I am looking for a dress to wear to holiday office party, this seems perfect.. I am considering either RED or SILVER.

    by Nita Aug 15, 2016

    Reply(1)

    Please input your reply.

    It will come as shown in the picture.
    Dear customer, we don't have red color for this dress, we suggest you select the ruby color for this dress.
    Since the ruby color is very close to the red color.
    Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us.

    by Fiona Oct 25, 2015 Was this answer helpful? (0) (0)

  • shipping and returns

    If I custom order this dress on July 6 will I have it by Aug.5. What if I custom order it and it doesn't fit right, can I return it?

    by Shannon Aug 15, 2016

    Reply(1)

    Please input your reply.

    1. Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    2. Please refer to our return policy:
    http://www.lightinthebox.com/index.php?main_page=return_policy
    Please feel free to ask if you have further questions.

    by Vivien Jul 05, 2015 Was this answer helpful? (0) (0)

  • I am currently 6 mos pregnant and would like to order this dress customized. Is that possible?

    I am currently 6 mos pregnant and would like to order this dress customized. Is that possible?

    by Kat Aug 15, 2016

    Reply(1)

    Please input your reply.

    To ensure best fitness, we suggest you order the maternity design dresses on this link:
    http://www.lightinthebox.com/narrow/maternity_v1500t0/special-occasion-dresses_c2048
    Thank you for shopping with us:

    by Dale Oct 13, 2013 Was this answer helpful? (0) (0)

  • i want this dress but i want just over the knee and you tell that i must mesure to the floor ?

    i want custom made then i have look at the mesurement i don't understand because you tell the lenght to the floor but i want just over the knee what i must give to you for lenght and how i must mesure please how long also when i have paid for the shipping please
    thank you i want this one in sky blue and at the neck do you have pearls ? i want OVER THE KNEE do you have a zipper in the back ? thank you

    by jeanine Aug 15, 2016

    Reply(1)

    Please input your reply.

    The length of the dress is made according to your hollow to floor size. As long as you order the correct hollow to floor size for this dress, it will fit as pictured in length. The whole dress will be in same color. It has zipper on the back.

    This dress is made to order. Tailoring will take 7-9 business days. Delivery takes another 3-8 business days. Hope you enjoy shopping here with us:

    by Dale Aug 19, 2013 Was this answer helpful? (0) (0)

  • can i have this dress by July 10 if i order now? and can you make it a longer length below knee?

    can you make dress a longer length below knee? and will dress ship in time by July 10 will I have it before July 10? please let me know thanks

    by lynch Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please kindly understand that we can't make it below the knees. This dress is made to order and we need a tailoring time of 7-9 business days. After that, shipping will take another 3-8 business days. We are afraid time is limited and it's risky for you to count on this dress. Please reconsider and make up your decision as soon as possible.

    by Dale Jun 18, 2013 Was this answer helpful? (0) (0)

  • If I order this dress today will I. Receive it by feb 28/2013 I am leaving on that date for wedding

    Will I receive this dress by feb 28/2013 if I order it today

    by Holly Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your inquiry. It takes about 19-24 business days via expedited shipping after payment confirmed for you to get the dress. Thanks for coming to our website and hope you can enjoy your shopping here.

    by Candy Feb 08, 2013 Was this answer helpful? (0) (0)

  • Hi, what is the actual watermelon and champagne color for this dress.

    Watermelon Color:
    1http://www.lightinthebox.com/Sheath--Column-Sweetheart-Knee-length-Chiffon-Elastic-Woven-Satin-Bridesmaid-Dress_p179852.html
    OR
    2http://www.lightinthebox.com/sheath-column-strapless-knee-length-chiffon-bridesmaid-dress_p404052.html

    Champagne Color
    1http://www.lightinthebox.com/2011-Style-Empire-Halter-Floor-length-Chiffon-Bridesmaid-Dress-FSL0855-_p118931.html
    OR
    2http://www.lightinthebox.com/Sheath--Column-One-Shoulder-Knee-length-Chiffon-Cocktail-Dress_p185561.html

    Your color chart color does not seem to match what the model's dress colors.
    Would appreciate if you could me know which color above is more accurate.

    Thank you.

    by Tammy Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry. The color of the dress in the pictures may vary a little by monitor. The color of the first dress of the both watermelon and champagne is more accurate. Sorry for the inconvenience caused. Hope you enjoy your shopping here.

    by Smile Oct 25, 2012 Was this answer helpful? (0) (0)

  • If I order this dress within the next 24 hours, will I be able to receive it by October 22?

    If I order this dress within the next 24hours will I be able to receive it by October 22? Please advice before I proceed to order. Thank you!

    by Apple Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for inquiry. As it is made to order, it usually takes 2-3 weeks to reach you. We suggest you choose expedited shipping which is faster and cheaper, and then it will 10-14 business days to arrive after payment confirmed. Thus, the time maybe a little urgent for you. Hope you enjoy shopping with us!

    by Smile Oct 09, 2012 Was this answer helpful? (0) (0)

  • Do you have strapless bras for fullfigured women that are a 44DD that will hold up?

    Im looking for a full strapless bra that want make my breast look slump,but they will look perky as they are suppose to look.

    by stephanie wood Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear stephanie wood,
    Yes, we do have some options for full strapless bras. Please refer to the following link to choose your favorite:
    http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=full+strapless+bra

    by Smile Jul 18, 2012 Was this answer helpful? (0) (0)

  • i just order this dress and confuse about the size i need to speak with someone

    i order this plus size dress for my 11 year old for her prom when will i recieve it i need for 13th of june 2012

    by tagewattie Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear tagewattie,
    It is not American or UK sizes. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.

    And please understand that as all our dresses are made to order from scratch, we require a tailoring period of 12-15 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by 13th of June as you requested.

    If you have already paid for your order and wish to change, please contact customer service as soon as possible.
    Please log in to "My Orders" and click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

    by Smile Jun 08, 2012 Was this answer helpful? (0) (0)

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