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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Color

    There is no picture of the shoe in red color. I there a way to see it in RED?

    by Es Jun 02, 2017

    Reply(1)

    Please input your reply.

    please continue to view the pictures on the page, there is the red
    thank you

    by Lucia Jun 02, 2017 Was this answer helpful? (0) (0)

  • Can the shoe be exchanged if wrong size?

    Some shoes I wear a 9 and some I wear a 9 1/2. Can they be exchanged if the size is wrong

    by Tanya Ross Aug 15, 2016

    Reply(1)

    Please input your reply.

    Here is our return policy:
    http://www.lightinthebox.com/index.php?main_page=return_policy
    Please take your foot measurements, then refer to the size chart in "product details" to determine best size. Different designs may have different size charts.
    We hope you enjoy shopping here with us.

    by Haley May 29, 2015 Was this answer helpful? (0) (0)

  • Do these shoes run smaller than my normal shoe size?

    When I measured my foot the chart said get size 9 but I usually wear size 8 and even smaller in dance shoes. Am I reading the wrong chart?

    by Debbie Aug 15, 2016

    Reply(1)

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    Our size chart may be a little bit different from your local sizes. Please measure the length of your feet and select the right sizes according to the size chart.
    Please feel free to ask if you have further questions.

    by Bo Aug 21, 2014 Was this answer helpful? (0) (0)

  • Size chart comparison with actual measurement

    I tried measuring the foot width and came up with 91/2 inches or 24 cm. But I can't find the right comparison with your chart. The widest was 8 in your chart and it falls in Size 42. I usually have size 39 or for the most part 40.
    How can I determine which size I should purchase? My foot length is: 91/2 as well.

    by maria Aug 15, 2016

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    If your foot width is 24cm, I'm afraid we don't have suitable size to fit you well.
    Thanks for your inquiry.

    by Dale May 04, 2014 Was this answer helpful? (0) (0)

  • hello , my foot length is 25cm and width is 7.5 which size shoe should I order?

    also what is the heel type in the picture

    by salsa girl Aug 15, 2016

    Reply(1)

    Please input your reply.

    In your case, size 40 may fit you better with comfort. The shown heel type is H5260. Please refer to the following link about the details of different heel types:
    http://www.lightinthebox.com/html/Dance_Shoes.html?tab=1
    Thank you for shopping with us. :

    by Dale Apr 22, 2013 Was this answer helpful? (0) (0)

  • heels

    What type of heel and size of heel is shown in the picture?

    by Rebecca Aug 15, 2016

    Reply(1)

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    Thank you for your inquiry.
    The heel shown in the picture is #7659.

    by Joy Jan 21, 2013 Was this answer helpful? (0) (0)

  • Is it possible to have a resin sole on this shoe- or some material that you can walk outside with

    I want to get married in a park and then be able to dance in this shoe also and will the heel be colored gold if I choose the gold color for my shoe

    by Suna Aug 15, 2016

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    Please input your reply.

  • What is the padding like in these shoes?

    Do they have memory foam in the bottom? Also, your return policy if vague. If the shoes don't fit, can I return them or not?

    by Patti Scheer Aug 15, 2016

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    Please input your reply.

  • Question moved from review

    buenos días acabo de detectar que varios modelos de este pedido me habéis subido el precio de cómo lo tenía en la cesta. me pueden dar una explicación por favor.

    by sole374 Apr 10, 2018

    Reply(1)

    Please input your reply.

    Estimado cliente,
    El producto tiene una pequeña diferencia respecto a su precio original durante el periodo de promoción.
    Cuando la promoción termine, volverá a su precio original.
    Gracias por comprar con nosotros
    Atentamente,
    Atención al cliente

    by Fabio Apr 10, 2018 Was this answer helpful? (0) (0)

  • ancho de pie y talón de la llamarada

    Hola me gustaría saber como averiguar el ancho de mi pié y qué tipo de tacón es el "talón de la llamarada"
    Muchas gracias

    by Silvia-dune Jan 13, 2018

    Reply(2)

    Please input your reply.

    En la tabla de tallas, no salen especificados los anchos de pie, sólo de largo.....
    Y por otro lado, el talón de la llamarada lo tenéis puesto para pedirlo en el menú de tipos de tacón
    Muchas gracias

    by Silvia-dune Jan 15, 2018 Was this answer helpful? (0) (0)

    Tome las medidas de su pie, luego consulte la tabla de tallas en "" detalles del producto "" para determinar el mejor tamaño. Los diferentes diseños pueden tener gráficos de diferentes tamaños.
    sobre los tacones que debe elegir desde el menú, lo siento, no pudimos entender su pregunta correctamente
    Esperamos que disfrute de comprar aquí con nosotros.

    by Lucia Jan 13, 2018 Was this answer helpful? (0) (0)

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