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Customer Q&A

  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • How much

    How much eye shadow colors are shimmer ?

    by Rose webber Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please kindly note that the quantity of the shimmer and matte palette is sent randomly according to our inventory status. If you have special preference, please contact with customer service once your order is placed. Please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.

    by Dale Apr 21, 2013 Was this answer helpful? (0) (0)

  • In which country were these cosmetics produced?

    I was wondering which country these eyeshadows were made in and where they ship out from?

    by pinkbee Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    We are based in China and have been in the business for many years. You are highly secured by Verisign and Hack Proof service for shopping on our site.
    This kind of items are also made in China.
    Hope you enjoy shopping here:

    by Nancy Dec 14, 2012 Was this answer helpful? (0) (0)

  • I'd like to know the size of the eye shadows?

    I'd like to know the size of the eye shadows?
    I.e. the diameter of each...

    by Dee Aug 15, 2016

    Reply(1)

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    The dimension of this palette is 22.5*15.5*1.5 cm. Hope you enjoy shopping here! :

    by Brenda Dec 09, 2012 Was this answer helpful? (0) (0)

  • Validity of the product

    the year of expiration of her?

    by Julio Aug 15, 2016

    Reply(0)

    Please input your reply.

  • Manly Original?

    Hello, this makeup is really original manly? The palette comes with the name of the manly? I am wanting to resell you send invoices in each person's ID?

    by Julio Aug 15, 2016

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    Please input your reply.

  • This palette are matte?

    The description of product don´t have information if is matte or shimmer?

    by iara Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear iara,
    This palette includes matte eye shadow and shimmer eye shadow. Thanks for your question:

    by Smile Mar 22, 2012 Was this answer helpful? (0) (0)

  • Bonjour, quelle est la composition des poudres , svp ? Et les poudres chacune amovibles ?

    Par la composition, je veux aussi dire à part les ingrédients, quelle est l'origine des ingrédients naturelle/biologique/chimique ?Et par amovible, j'entends que l'on puisse transporter chaque ombre, la sortir du boitier.
    Merci.
    Cdlmt,

    by LyAaliyah Feb 01, 2018

    Reply(1)

    Please input your reply.

    Il n'est pas amovible et est un matériau synthétique.
    Merci de magasiner avec nous :

    by CS-EN Feb 01, 2018 Was this answer helpful? (0) (0)

  • que medidas tiene las paletas

    ¿que medida tiene las paletas, hay envió gratis ?

    by ingrid Nov 08, 2017

    Reply(1)

    Please input your reply.

    Es 22.5*15.5*1.5 cm.
    Gracias por comprar con nosotros :-

    by Lucia Nov 08, 2017 Was this answer helpful? (0) (0)

  • la paletas son nueva o de segunda

    las paletas son nuevas o de segunda

    by mirella Aug 15, 2016

    Reply(0)

    Please input your reply.

  • Под товаром написано что доставка бесплатная, почему после заказа пишут что доставка стоит 410,85 ?

    Под товаром написано что доставка бесплатная, почему после заказа пишут что доставка стоит 410,85 ?

    by Полина Aug 15, 2016

    Reply(0)

    Please input your reply.

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