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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • how to order made to measure

    Hi i am wanting to order this dress made to measure but there doesn't seem to be anywhere to do that, can you please advise me on that please.

    regards Lillian Scott

    by Lillian Jul 11, 2017

    Reply(1)

    Please input your reply.

    Sorry, this dress is not available for custom measurements due to its design. Please look over other similar ones that we do offer such service.
    Thank you for shopping with us.

    by Ana Jul 11, 2017 Was this answer helpful? (0) (0)

  • Question moved from review

    Ich möchte das Kleid kaufen. wo kann ich meine speziellen Maße angeben? Meine Maße entsprechen nicht der Größentabelle.

    by Heidi Mar 31, 2017

    Reply(1)

    Please input your reply.

    Sorry, this dress is not available for custom measurements due to its design. Please look over other similar ones that we do offer such service.
    Thank you for shopping with us.

    by Fabio Mar 31, 2017 Was this answer helpful? (0) (0)

  • I am short

    I am only 5' tall 60" my bust is 37, waist is 28.5 and hips 38.5, which size do I select?

    by Mary Mckenzie Feb 03, 2017

    Reply(1)

    Please input your reply.

    Dear customer,
    you can check our size charts to find the fit one to match and our size charts have shown many details in the information of this item

    by hangyu Feb 03, 2017 Was this answer helpful? (0) (0)

  • Question moved from review

    I really need to know if you have this dress & size in stock. I am in a wedding on December 10th and if it's in stock I wish to order it. Thank you.

    Kolosa

    by Kolosa Johnson Nov 25, 2016

    Reply(2)

    Please input your reply.

    Thank you for your inquiry. The total time to receive this product is around 9-13 days because we need 6-9 business days to process the order and 3-4 business days to expedite the delivery of the package. Therefore, if you place your order now and pay for Global Express Expedited shipping, the estimated arrival date is 12-09-2016.

    by Sandra Nov 25, 2016 Was this answer helpful? (0) (0)

    Thank you for your inquiry. The total time to receive this product is around 9-12 days because we need 6-9 business days to process the order and 3-4 business days to expedite the delivery of the package. Therefore, if you place your order now and pay for Global Express Expedited shipping, the estimated arrival date is 12-08-2016.

    by Sandra Nov 25, 2016 Was this answer helpful? (0) (0)

  • size n color chart missing

    where to see the size chart? where to see the colour? What does W at the end of a size mean?

    by dmetron Nov 20, 2016

    Reply(1)

    Please input your reply.

    Our size chart may be a little bit different from your local standard. You can find measuring guide and size chart in product details. Please follow the guide and chart to determine the best fitting size.
    Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information of the product for you.
    It can be different from other size. Please refer to its Bust Waist Hips Hollow to Floor size.
    We hope you enjoy shopping with us.

    by Tammy Nov 20, 2016 Was this answer helpful? (0) (0)

  • Question moved from review

    Hi,

    It's a nice dress but I want to know, why the delivery is too expansive.!!!
    I'am from Romania

    I'm waiting an answer, please !

    Maria

    by Vasile Maria Sep 16, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry. Shipping cost are calculated based on weight of the order and shipping distance. Please add the item in the shopping cart and proceed to checkout page, then you can see the exact shipping cost.

    by Tammy Sep 16, 2016 Was this answer helpful? (0) (0)

  • Wondering what size I should order

    Hi....My measurements are: bust: 41 inches waist: 33 inches and hips: 43 inches...what size do you recommend I order in this dress? Also..want it in blushing pink. Is it all pink or does it have hues of black in in like the red one shown? Thanks.

    by Cherie Aug 15, 2016

    Reply(1)

    Please input your reply.

    US 16 is suitable for you. Please refer to the color chart of blushing pink:
    http://www.lightinthebox.com/html/Color-Charts-en.html
    Thank you for shopping with us.

    by LITB CS Jan 24, 2016 Was this answer helpful? (0) (0)

  • Wondering what size I should order

    Hi....My measurements are: bust: 41 inches waist: 33 inches and hips: 43 inches...what size do you recommend I order in this dress? Also..want it in blushing pink. Is it all pink or does it have hues of black in in like the red one shown? Thanks.

    by Cherie Aug 15, 2016

    Reply(1)

    Please input your reply.

    1. US 16 is suitable for you.
    2. Please refer to the color chart about other colors:
    http://www.lightinthebox.com/html/Color-Charts-en.html
    Thank you for shopping with us.

    by LITB CS Jan 24, 2016 Was this answer helpful? (0) (0)

  • How do I order 'made to measure'? When I click on buy, it does not give me this option.

    Also, your video of the armeye measurement shows the tape round the widest part of the arm. All the other sites and utube show the armeye to be the measurement under the arm and round the shoulder. Which is it?

    by Sue Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry, this dress is not available for custom size due to its design.
    Please look over other similar ones that we do offer such service.
    Thank you for shopping with us.

    by Vivien Mar 08, 2015 Was this answer helpful? (0) (0)

  • Can you add length to be below the knee if providing custom measurements?

    If yes, can you tell me how to do this when entering in the custom information. I am 6 ft tall and would like to have the dress go below the knee but not sure how to accomplish this.

    by swillis29 Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please kindly understand that this dress is designed to be knee-length. It can't be customized to be longer.
    This similar design is of tea-length: http://www.lightinthebox.com/Trumpet-Mermaid-V-neck-Tea-length-Chiffon-Mother-Of-The-Bride-Dress_p199477.html
    Hope you enjoy shopping here with us:

    by Dale Jul 21, 2013 Was this answer helpful? (0) (0)

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