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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Dear light in the box, is this dress still available to purchase?

    Every time I try to add to cart, a pop up box appears asking me to select colour, however there is NO box to select a colour. The dress is shown in black which is the colour I want but the site will not add it to my cart. Please help, thank you so much from customer.

    by yellow sky Apr 18, 2018

    Reply(1)

    Please input your reply.

    Hello, this product is currently available. You can register an account, and then add the items you like into your shopping cart, select the color on the menu to the right side of the photo and process to continue. Please edit your shipping address; then, choose the payment method and place an order.
    Thank you for shopping with us.

    by Matheus Apr 18, 2018 Was this answer helpful? (1) (0)

  • Question moved from review

    Hola me gustaría saber si este modelo en color marfil el raso es con brillo o mate, ya que me gustaría que no tuviese brillo. Gracias

    by Sofía Mar 04, 2017

    Reply(1)

    Please input your reply.

    Por favor consulte el siguiente enlace para revisar la tabla de colores si quiere más detalles:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

    by Lucia Mar 04, 2017 Was this answer helpful? (0) (0)

  • Question moved from review

    Hola , me encanta este vestido y me gustaría saber si es posible en color marfil, muchas gracias!

    by Sofía Feb 22, 2017

    Reply(1)

    Please input your reply.

    Sí, está disponible en Marfil
    Gracias por comprar con nosotros.

    by Lucia Feb 22, 2017 Was this answer helpful? (0) (0)

  • Question moved from review

    Me encanta este vestido, es posible en color marfil? gracias!

    by Sofía Feb 18, 2017

    Reply(1)

    Please input your reply.

    yes the color ivory is available in stock
    Si el color marfil esta disponible en stock

    by hangyu Feb 18, 2017 Was this answer helpful? (0) (0)

  • if the dress doesn't fit can i return it and change the size

    can the dress be returned if i order just a normal size and not a custom order

    by Brittany Aug 15, 2016

    Reply(1)

    Please input your reply.

    If there is a quality problem we can arrange a refund or replacement for you.
    Please refer to our return policy:
    http://www.lightinthebox.com/knowledge-base/c1228/a3015.html
    Please feel free to ask if you have further questions.

    by Vivien Aug 28, 2015 Was this answer helpful? (0) (0)

  • If I ordered the dress in champagne can the jewells be of gold tone

    If I ordered the dress in champagne can the jewells be of gold tone

    by Sue Aug 15, 2016

    Reply(1)

    Please input your reply.

    Beading color will be as pictured no matter which color dress you order.
    Thank you for shopping with us.

    by Dale Jul 07, 2014 Was this answer helpful? (1) (0)

  • I would like to know if the sleeves from style #00286962 (without the beading)

    could be added to this dress? If it can, how much extra would it cost?

    by Maria Aug 15, 2016

    Reply(1)

    Please input your reply.

    The style of different dresses can't be mixed.
    Thank you for shopping with us:

    by Dale Jul 21, 2013 Was this answer helpful? (0) (0)

  • is it possible to see this dress in a different colour?

    If possible maybe champagne or ivory please

    by catherine Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information for you. Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us:

    by Dale Apr 25, 2013 Was this answer helpful? (0) (0)

  • can the colour on the bodice and or the train be changed to ivory?

    Sorry to be awkward I love this dress for a wedding dress and my theme is Black and Ivory I was hoping to incorporate the ivory somewhere and maybe the train and or the bodice?
    thank you

    by catherine Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please be kindly noted that it can only be made as shown in the picture that bodice and train are in the same color of the dress.
    Thank you for shopping with us:

    by Smile Apr 21, 2013 Was this answer helpful? (0) (0)

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