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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • please..

    Could you send me this dress until 20 april please?

    By park boyun Apr 14, 2015

    Sorry, this dress is made to order and requires a tailoring time of 26-36 business days.
    We are afraid we can't send you this dress until 20 April.
    Hope we can serve you better in the future.

    By Vivien Apr 15, 2015 Was this answer helpful? (0) (0)

  • Can I order this dress with a high split on one side?

    Also are there any additional custom charges for Australia?

    By Renee May 11, 2014

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.

    The tariff charge depends on the import policy of your country. We are located in China. Please consult with your local Customs about such policy. Thank you for shopping with us.

    By Dale May 11, 2014 Was this answer helpful? (0) (0)

  • Does the sequence aggravate you arm??

    Thinking of buying this dress for a friends wedding, but unsure as I've bought sequence dresses before and they seem to cut my arm...

    By Nicola Aug 26, 2013

    The sequence won't cut your arms. They are sewn carefully and flat.
    Hope you enjoy shopping here with us:)

    By Dale Aug 26, 2013 Was this answer helpful? (0) (0)

  • may do the dress with the same fabric as in the picture?

    may do the dress with the same fabric as in the picture?

    By sandra Mar 28, 2013

    Yes, the shown color is black. You can choose "black" color from the drop down menu so that you can receive the same dress as pictured. Thank you for shopping with us:)

    By Dale Mar 29, 2013 Was this answer helpful? (0) (0)

  • Im 176cm tall and would wear a medium heel, would this dress be long enough???

    Also if I can make this dress longer, what's your recommendation on a simular design that I can get made longer. Xxx

    By Stacey Jan 14, 2013

    Thank you for your inquiry.
    Please check this dress:
    http://www.lightinthebox.com/ball-gown-sweetheart-floor-length-elastic-woven-satin-evening-dress_p289125.html
    This dress can be custom made for you.

    By Joy Jan 14, 2013 Was this answer helpful? (0) (0)

  • dress flavie

    i really like this dress, but is it possible to get it whit spagetty straps?

    By brit Hiis Jan 09, 2013

    Thank you for your inquiry.
    We can only make the dress same as shown.
    Every designer has his unique design with the fixed design he choose, if change, it could not assume the same style as you see in the picture, once changed it could not be the same perfect effect as you imagine.

    By Joy Jan 10, 2013 Was this answer helpful? (0) (0)

  • Would this dress look good on a plus size woman?

    I would like to get this dress for my daughters wedding in June, I think this dress is just so beautiful. I am only 5'3" tall and I am a plus size woman.....size 16 or 18. Do you think this dress would look okay? If I order this and it doesn't look good on me would I be able to return it?

    By Marie Oct 28, 2012

    Thanks for coming to our website. It's highly suggested that you do the measurement firstly according to our measuring guide. Please take your measurements of bust size, waist size, hip size and hollow to floor size ( with your heel height ) first following our size chart which can be found at the page. And then choose the size according to our size chart. Afraid in this case, you cannot return the dress if the only reason is that you do not like them. If there is any quality problem or mistake in the size or color caused by us, we can arrange refund or replacement for you. Thanks for your inquiry and hope you can enjoy your shopping here.


    By Smile Oct 28, 2012 Was this answer helpful? (0) (0)

  • How long will this dress be available at this price?

    The event that I wish to wear this dress to is not for a couple of months yet and may reconsider my choice.

    By Michelle Sep 01, 2012

    We cannot be sure if or when this item will go out of stock. This 70% off promotion is about to end in 2 days. We suggest if you really like this dress, order it as early as you can. Many of our dresses are very popular and may be sold out by the time you want to buy.

    By Smile Sep 01, 2012 Was this answer helpful? (0) (0)

  • If I order this custom made, is it possible to get the skirt in a plain black instead of the pattern

    I love this design but would love a plain black bottom, instead of the patterned fabric.
    Is this possible?

    By Louise Aug 12, 2012

    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style or details in any way. Hope you enjoy shopping here:)

    By Smile Aug 12, 2012 Was this answer helpful? (0) (0)

  • jeg lurer på om denne kjolen kan passe til meg?

    Mine mål tilsvarer to forskjellige str. Min byste er 105 cm, mens midjen min er 96. Liker denne kjolen utrolig godt, og siden det er snøring i ryggen lurer eg på om den kan passe til meg ?

    By Monica H Drønen Jul 16, 2012

    Hei Monica,
    Jeg vil anbefale deg å kjøpe den større størrelsen, ettersom hvis den skulle være for stor så er det mye lettere å endre på dette via en skredder enn hvis kjolen er for liten, for da blir det ikke lett å gjøre noen ting.
    Ha en god dag!

    By Pondus Jul 26, 2012 Was this answer helpful? (0) (0)

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