Q: Who will pay for the return postage?
A: If items are faulty, damaged, broken, mis-shipped, or soiled on arrival, the return shipping fee is covered by LightInTheBox. Otherwise, the customer bears the shipping cost.
Please see below for details:
If you need to exchange or return the item(s) due to faulty item(s), damaged/broken, mis-shipped or soiled upon arrival, we will bear the shipping fee for the exchanges and returns. If that is not the case, you have to bear the cost of shipping the item(s) to our warehouse.