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Return & Refund
- How do I make a return?
- Return Policy
- Who will pay for the return postage?
- How do I fill in the return information?
- How can I cancel my order before it's shipped out?
- How long will I receive the refund?
- Where will the refund be issued?
- Return/Cancellation Policy for Customized Products
- Can I reject the package if I changed my mind?
- Cancellation Policy
- How to withdraw credit?
- How can I get a refund if my credit card is no longer valid or has expired?
- How to complain about the service?
Who will pay for the return postage?
If you need to exchange or return the item(s) due to faulty item(s), damaged/broken, mis-shipped or soiled upon arrival, we will bear the shipping fee for the exchanges and returns. If that is not the case, you have to bear the cost of shipping the item(s) to our warehouse.
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