Need more help?
How can I request a withdrawal?
If you want to check your credit balance, you may visit here: My Rewards & Credit
Rewards cannot be withdrawn.
Credit can only be withdrawn to the card or account with which you originally used to pay. To withdraw Credit, click the withdraw button in Available Balance on the My Rewards & Credit page.
A record of the withdrawal will be listed on your credit card bill after your withdrawal request is successfully processed. If more than one card was used to pay, you will receive the total withdrawal amount split across each of the cards. Please refer all inquiries regarding the arrival of your refund to your card-issuing institution, as the time required to complete the refund may be affected by your institution's policies and practices.
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Refund time estimates:
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