Knowledgebase
Search your questions?
-
My Orders FAQs
- How do I check my order status?
- What does my order status mean?
- How can I cancel my order?
- When will I receive my order?
- I ordered a standard sized dress, not a custom size, why is it taking so long?
- How do I contact Customer Service about my order?
- What if I have a question before placing an order?
- My Account FAQs
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Payment FAQs
- Which payment methods do you accept?
- What payment methods are available in my country?
- How to pay with credit/debit card
- How to pay with PayPal
- Western Union and Wire Transfer Information
- How can I change payment methods?
- When will I be charged for my items?
- How can I view prices in my currency?
- How do you calculate currency rates?
- About Paying Tax on Purchases
- How do I use a coupon?
-
International Shipping & Delivery FAQs
- LightInTheBox Global Shipping Guide
- How can I track my package?
- How do I estimate my delivery date?
- How do I calculate shipping costs?
- What shipping methods do you offer?
- Are there any additional fees involved in international shipping?
- Do you ship to PO Boxes or APO/FPO military addresses?
- Why was I asked for a "CPF" number? (Brazilian customers)
- Worldwide Shipping - What does it mean?
- Returns & Refunds FAQs
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My Rewards & Credit FAQs
- What is the Rewards & Credit Balance?
- How do I earn Rewards & Credit?
- How can I check my Rewards & Credit Balance?
- When will my accrued Rewards post to my account?
- How long do I have to use my Rewards & Credit Balance?
- How can I use my Rewards & Credit Balance?
- How can I request a withdrawal?
- What happens to my Rewards when I return items for a refund?
- How can I buy Prepaid Credit and use it?
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Weddings & Events Dresses (Made-to-Order) FAQs
- What does made-to-order mean?
- How do I measure my size?
- How far in advance should I order my dress?
- Can I modify a dress' design such as style/fabric/length?
- Can I change my size after I placed my order?
- Can I cancel the dress if I change my mind?
- How to check my dress' tailoring status?
- Do you sell fabric swatches or can I buy material directly from you?
- Made-to-Order dresses alteration options & return policy
- New User--Guide
Når vil jeg motta min bestilling?
Alle dine produkter krever behandlingstid i tillegg til leveringstiden. Behandlingstiden kan være så kort som 24 timer, men for de fleste varer som regel mellom 3-6 arbeidsdager (Se hvordan estimerer jeg min leveringsdato?). Leveringstid varierer basert på den leveringsmetoden du velger ved utsjekking, se skjemaet nedenfor vedrørende våre forskjellige leveringsmuligheter:
| Leveringstid (Arbeidsdager) | ||
| Expedited | Stardard | Handling med stor rabatt |
| 3-5 | 6-8 | 10-20 |
For eksempel, dersom du velger en bryllupskjole, den vil behøve 13-16 arbeidsdager behandlingstid, og deretter 3-5 arbeidsdager leveringstid dersom du valgte fremskyndet levering. Derfor kan du forvente å motta den innen 16-21 arbeidsdager.
Du kan gå til mine bestillinger og klikke på den ordren som du trenger hjelp med for å sjekke gjeldende status på ordren, samt se den estimerte leveringstiden.
Når dine varer har blitt sendt så vi vil sende deg en e-post som bekrefter levering, og inkludere all relevant sporingsinformasjon vi kan gi.
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