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Return & Refund
- How do I return an item on LightInTheBox?
- What is LightInTheBox's return and refund policy?
- Who will pay for the return postage?
- How do I fill in the return information?
- How can I cancel my order before it's shipped out?
- How long does a refund take to process?
- Where will the refund be issued?
- What is the return and cancellation policy for customized dresses?
- What is the cancellation policy in LightInTheBox?
- How can I get a refund if my credit card is no longer valid or has expired?
- How can I escalate a complaint to a supervisor?
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