An item is missing from my shipment

If your order is missing an item, please contact Customer Service:

1. Sign into your account and click on My Orders
2. Click on the order you need help with
3. Clicking on "Incorrect Package Received" and then fill in the online form
4. Our Customer Service team will respond to you within 24 hours.
5. Once Customer Service confirms an item is missing, we will begin processing a new one for you.