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Knowledgebase

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When will I receive my order?

When will I receive my order?

All of our items require processing time before they ship. Processing time for most items is displayed on the item's product detail page. Shipping time varies based on the shipping method you chose at checkout. See the chart below for our different shipping options:

Shipping Time (Business Days)
ExpeditedStandardSuper Saver Shipping
3-56-810-20

Let's say you order a faucet. To calculate when you can expect it to arrive, you would go to the faucet's product detail page and find the "Processing Time" estimate. You would then add this estimate to the Shipping Time estimate for your chosen shipping method to get the total time until your order arrives.

You can go to My Orders and click on the order you need help with to check the current status of your order and view the estimated shipping date.

Once your items have shipped, we’ll send you an email confirming shipment and include all relevant tracking information we can provide.

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