Knowledgebase
Search your questions?
-
My Orders FAQs
- How do I check my order status?
- What does my order status mean?
- How can I cancel my order?
- When will I receive my order?
- I ordered a standard sized dress, not a custom size, why is it taking so long?
- How do I contact Customer Service about my order?
- What if I have a question before placing an order?
- My Account FAQs
-
Payment FAQs
- Which payment methods do you accept?
- What payment methods are available in my country?
- How to pay with credit/debit card
- How to pay with PayPal
- Western Union and Wire Transfer Information
- How can I change payment methods?
- When will I be charged for my items?
- How can I view prices in my currency?
- How do you calculate currency rates?
- About Paying Tax on Purchases
- How do I use a coupon?
-
International Shipping & Delivery FAQs
- LightInTheBox Global Shipping Guide
- How can I track my package?
- How do I estimate my delivery date?
- How do I calculate shipping costs?
- What shipping methods do you offer?
- Are there any additional fees involved in international shipping?
- Do you ship to PO Boxes or APO/FPO military addresses?
- Why was I asked for a "CPF" number? (Brazilian customers)
- Worldwide Shipping - What does it mean?
- Returns & Refunds FAQs
-
My Rewards & Credit FAQs
- What is the Rewards & Credit Balance?
- How do I earn Rewards & Credit?
- How can I check my Rewards & Credit Balance?
- When will my accrued Rewards post to my account?
- How long do I have to use my Rewards & Credit Balance?
- How can I use my Rewards & Credit Balance?
- How can I request a withdrawal?
- What happens to my Rewards when I return items for a refund?
- How can I buy Prepaid Credit and use it?
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Weddings & Events Dresses (Made-to-Order) FAQs
- What does made-to-order mean?
- How do I measure my size?
- How far in advance should I order my dress?
- Can I modify a dress' design such as style/fabric/length?
- Can I change my size after I placed my order?
- Can I cancel the dress if I change my mind?
- How to check my dress' tailoring status?
- Do you sell fabric swatches or can I buy material directly from you?
- Made-to-Order dresses alteration options & return policy
- New User--Guide
처음에 Western Union을 선택했는데 PayPal로 변경할 수 있나요?
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아직 Western Union을 통해 송금하지 않으신 경우에는 문제없이 PayPal로 변경하실 수 있습니다.
저희 PayPal 계정으로 직접 주문하신 상품의 총 금액을 지불하실 수 있습니다: order@litb-inc.com
PayPal로 지불하실 경우 고객님의 주문번호를 꼭 알려주시길 바랍니다(PayPal로 지불을 하시는 단계에 지불에 관한 내용 및 정보를 입력하실 수 있는 란이 있습니다).
실시간 온라인 라이브 채팅(오른쪽 상단에 보이는 라이브 채팅을 클릭하세요)을 통해 고객 서비스 센터에 연락을 하시면 PayPal을 통해 고객님께 지불 신청을 해 드립니다. 이 방법은 고객님이 더 쉽고 편리하게 PayPal을 통해 결제 하실 수 있는 방법입니다.
고객님의 지불확인이 완료된 후 즉시 상품은 준비 단계로 들어갑니다.
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