Knowledgebase
Search your questions?
-
My Orders FAQs
- How do I check my order status?
- What does my order status mean?
- How can I cancel my order?
- When will I receive my order?
- I ordered a standard sized dress, not a custom size, why is it taking so long?
- How do I contact Customer Service about my order?
- What if I have a question before placing an order?
- My Account FAQs
-
Payment FAQs
- Which payment methods do you accept?
- What payment methods are available in my country?
- How to pay with credit/debit card
- How to pay with PayPal
- Western Union and Wire Transfer Information
- How can I change payment methods?
- When will I be charged for my items?
- How can I view prices in my currency?
- How do you calculate currency rates?
- About Paying Tax on Purchases
- How do I use a coupon?
-
International Shipping & Delivery FAQs
- LightInTheBox Global Shipping Guide
- How can I track my package?
- How do I estimate my delivery date?
- How do I calculate shipping costs?
- What shipping methods do you offer?
- Are there any additional fees involved in international shipping?
- Do you ship to PO Boxes or APO/FPO military addresses?
- Why was I asked for a "CPF" number? (Brazilian customers)
- Worldwide Shipping - What does it mean?
- Returns & Refunds FAQs
-
My Rewards & Credit FAQs
- What is the Rewards & Credit Balance?
- How do I earn Rewards & Credit?
- How can I check my Rewards & Credit Balance?
- When will my accrued Rewards post to my account?
- How long do I have to use my Rewards & Credit Balance?
- How can I use my Rewards & Credit Balance?
- How can I request a withdrawal?
- What happens to my Rewards when I return items for a refund?
- How can I buy Prepaid Credit and use it?
-
Weddings & Events Dresses (Made-to-Order) FAQs
- What does made-to-order mean?
- How do I measure my size?
- How far in advance should I order my dress?
- Can I modify a dress' design such as style/fabric/length?
- Can I change my size after I placed my order?
- Can I cancel the dress if I change my mind?
- How to check my dress' tailoring status?
- Do you sell fabric swatches or can I buy material directly from you?
- Made-to-Order dresses alteration options & return policy
- New User--Guide
Numeri di contatto UPS in diversi Paesi
Qui sotto troverai una lista di numeri di telefono déll'UPS per alcuni Paesi. In caso di problemi riguardanti la spedizione, il nostro personale del servizio clienti contatterà personalmente l'UPS in Cina per aiutarti. Nel frattempo puoi anche provare a contattare l'UPS direttamente nel tuo Paese, probabilmente l'ufficio locale potrà risolvere il tuo problema più velocemente.
UPS Giappone 0120-27-1040/ (81) 3-5484-5834
UPS India 800 22 7171
UPS Australia (61) 131 UPS (877)
UPS Nuova Zelanda 64-9-279-5230/ 0800-742-5877
UPS USA 1-800-782-7892
UPS Messico 01-800-90-29200/ (5255) 5228-7900
UPS Canada 1-800-742-5877
UPS Brasile 11-5694-6600/ 0800-770-9035
UPS Regno Unito 08457-877-877
UPS Francia 0821-233-877
UPS Italia 800-877-877
UPS Germania 0800-8826630
UPS Swezia 020-788 799
UPS Finlandia 0800-1-877-877
UPS Danimarca 80 30 22 22
UPS Norvegia 800-33-470
UPS Olanda 0800-099-1300
UPS Spagna 902-88-88-20
UPS Russia 495-961-2211
UPS Turchia 212 413 22 22
UPS Israele 1-800-834-834/ 972-3-577-0100
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