Knowledgebase
Search your questions?
-
My Orders FAQs
- How do I check my order status?
- What does my order status mean?
- How can I cancel my order?
- When will I receive my order?
- I ordered a standard sized dress, not a custom size, why is it taking so long?
- How do I contact Customer Service about my order?
- What if I have a question before placing an order?
- My Account FAQs
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Payment FAQs
- Which payment methods do you accept?
- What payment methods are available in my country?
- How to pay with credit/debit card
- How to pay with PayPal
- Western Union and Wire Transfer Information
- How can I change payment methods?
- When will I be charged for my items?
- How can I view prices in my currency?
- How do you calculate currency rates?
- About Paying Tax on Purchases
- How do I use a coupon?
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International Shipping & Delivery FAQs
- LightInTheBox Global Shipping Guide
- How can I track my package?
- How do I estimate my delivery date?
- How do I calculate shipping costs?
- What shipping methods do you offer?
- Are there any additional fees involved in international shipping?
- Do you ship to PO Boxes or APO/FPO military addresses?
- Why was I asked for a "CPF" number? (Brazilian customers)
- Worldwide Shipping - What does it mean?
- Returns & Refunds FAQs
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My Rewards & Credit FAQs
- What is the Rewards & Credit Balance?
- How do I earn Rewards & Credit?
- How can I check my Rewards & Credit Balance?
- When will my accrued Rewards post to my account?
- How long do I have to use my Rewards & Credit Balance?
- How can I use my Rewards & Credit Balance?
- How can I request a withdrawal?
- What happens to my Rewards when I return items for a refund?
- How can I buy Prepaid Credit and use it?
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Weddings & Events Dresses (Made-to-Order) FAQs
- What does made-to-order mean?
- How do I measure my size?
- How far in advance should I order my dress?
- Can I modify a dress' design such as style/fabric/length?
- Can I change my size after I placed my order?
- Can I cancel the dress if I change my mind?
- How to check my dress' tailoring status?
- Do you sell fabric swatches or can I buy material directly from you?
- Made-to-Order dresses alteration options & return policy
- New User--Guide
איך אוכל לעדכן את כתובת המשלוח והחיוב?
"
איך אוכל לכתוב ביקורת?
"
קל לכתוב ביקורת והיא מסייעת ללקוחות אחרים לדעת יותר אודות המוצרים שלנו, ותוכל לזכות בפרסים כאשר תכתוב ביקורת.
יש שתי דרכים בהן אפשר לכתוב בקורת:
תוכל לעבור ישירות לדף המוצר ולכתוב את הביקורת שלך.
או לחילופין:
- 1. כנס לחשבון שלך ולחץ על 'ההזמנות שלי'
- 2.לחץ על מספר ההזמנה שלגביה אתה רוצה לכתוב ביקורת
- 3. לחץ על כפתור 'כתוב ביקורת'
- 4.זכור שכדאי לפרט ולהשאיר נתונים. מה אתה היית רוצה לדעת לפני שרכשת את המוצר? נסח בצורה ברורה ומתומצתת.
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